"Ben Myers" wrote:

> "Martin H" <Mart***@discussions.microsoft.com> wrote in message news:25C62162-86F2-4428-A7F1-0F329FAAF880@microsoft.com...
> > I have had to re-install Win 2000 as I was having problem with Zone alarm and
> > couldn't connect to the internet.  This problem has gone but I sometimes need
> > to use my dial-up system and this has now stooped.  Win 2K says that I
> > haven't got a modem connected but I have and it an internal one.  Has the
> > re-install affected the modem and how do I re-configure it? 
>
> Go to "Control Panel", "Add/Remove Hardware" and troubleshoot or
> reinstall the modem.  If this doesn't help or can't be done, please repost
> with more information, including the manufacturer and model of the
> modem.
>
> Ben
>
>

> I did as you suggested but the modem is not being detected by the OS.  I have
> removed the modem and the only details I can see on it are as follow: 
> PCI Modem V.92 WW5.4C
> PIBZ 033N1137
>
> If it is a driver that is required then which one do I install?
>
> Many thanks in adavance

"John John" wrote:

> Click on Start | Run  and enter  msinfo32 .  Look in Components\Problem
> Devices,  do you see the modem there and do you see its PCI\VEN  number?
>
> John
>
> Martin H wrote:
>
> > I did as you suggested but the modem is not being detected by the OS.  I have
> > removed the modem and the only details I can see on it are as follow: 
> > PCI Modem V.92 WW5.4C
> > PIBZ 033N1137
> >
> > If it is a driver that is required then which one do I install?
> >
> > Many thanks in adavance
>