Blank Blue Desktop

4 Oct 2007 10:36 PM

Vagrant

I've had 3 computers in the past week come in with blank blue desktops (no
icons, no taskbars, no start button) just blank blue with a cursor arrow.

Two machines were Win 2K sp4 with all updates, 1 was Win XP home sp2.

I can use CTRL-ALT-DEL to get the task manager and run programs/tasks and
have scanned all 3 for viruses/spyware and all 3 came up clean on HJT.

Anyone have any ideas on the cause/solution ?

Thanks for any replies

5 Oct 2007 8:29 AM

Steve Parry [MVP]

In news:5E7EE176-9427-475D-BED7-C3D4F0150FDB@microsoft.com,

Vagrant <Vagr***@discussions.microsoft.com> wibbled
Show quoteHide quote

> I've had 3 computers in the past week come in with blank blue
> desktops (no icons, no taskbars, no start button) just blank blue
> with a cursor arrow.
>
> Two machines were Win 2K sp4 with all updates, 1 was Win XP home sp2.
>
> I can use CTRL-ALT-DEL to get the task manager and run programs/tasks
> and have scanned all 3 for viruses/spyware and all 3 came up clean on
> HJT.
>
> Anyone have any ideas on the cause/solution ?
>
> Thanks for any replies

http://support.microsoft.com/kb/256194

--
Steve Parry MCP MVP
www.gwynfryn.co.uk

5 Oct 2007 3:51 PM

Vagrant

Thanks Steve,
That did the trick. I wish Microsoft would fix the search engine in the KB.
I've been searching for a week with search key "blank desktop" and get
everything but this article.

Thanks again

Show quoteHide quote

"Steve Parry [MVP]" wrote:

> In news:5E7EE176-9427-475D-BED7-C3D4F0150FDB@microsoft.com,
> Vagrant <Vagr***@discussions.microsoft.com> wibbled
> > I've had 3 computers in the past week come in with blank blue
> > desktops (no icons, no taskbars, no start button) just blank blue
> > with a cursor arrow.
> >
> > Two machines were Win 2K sp4 with all updates, 1 was Win XP home sp2.
> >
> > I can use CTRL-ALT-DEL to get the task manager and run programs/tasks
> > and have scanned all 3 for viruses/spyware and all 3 came up clean on
> > HJT.
> >
> > Anyone have any ideas on the cause/solution ?
> >
> > Thanks for any replies
>
>
> http://support.microsoft.com/kb/256194
>
> --
> Steve Parry MCP MVP
> www.gwynfryn.co.uk
>
>
>

5 Oct 2007 4:17 PM

Steve Parry [MVP]

In news:BEE15C3B-DD7F-4B2B-AFBB-BD43FC63BEB5@microsoft.com,

Vagrant <Vagr***@discussions.microsoft.com> wibbled

> Thanks Steve,
> That did the trick. I wish Microsoft would fix the search engine in
> the KB. I've been searching for a week with search key "blank
> desktop" and get everything but this article.
>
> Thanks again

No probs, glad it sorted it for you.

regards

--
Steve Parry MCP MVP
www.gwynfryn.co.uk

5 Oct 2007 5:34 PM

Bob I

That's odd, I find that it's the very first one on the list of 200+
articles.

Vagrant wrote:

Show quoteHide quote

> Thanks Steve,
> That did the trick. I wish Microsoft would fix the search engine in the KB.
> I've been searching for a week with search key "blank desktop" and get
> everything but this article.
>
> Thanks again
>
> "Steve Parry [MVP]" wrote:
>
>
>>In news:5E7EE176-9427-475D-BED7-C3D4F0150FDB@microsoft.com,
>>Vagrant <Vagr***@discussions.microsoft.com> wibbled
>>
>>>I've had 3 computers in the past week come in with blank blue
>>>desktops (no icons, no taskbars, no start button) just blank blue
>>>with a cursor arrow.
>>>
>>>Two machines were Win 2K sp4 with all updates, 1 was Win XP home sp2.
>>>
>>>I can use CTRL-ALT-DEL to get the task manager and run programs/tasks
>>>and have scanned all 3 for viruses/spyware and all 3 came up clean on
>>>HJT.
>>>
>>>Anyone have any ideas on the cause/solution ?
>>>
>>>Thanks for any replies
>>
>>
>>http://support.microsoft.com/kb/256194
>>
>>--
>>Steve Parry MCP MVP
>>www.gwynfryn.co.uk
>>
>>
>>

6 Oct 2007 9:50 AM

David Webb

Use Google instead.

The MSKB article was the second item listed, using only "blank desktop" as the
criteria.

Show quoteHide quote

"Vagrant" <Vagr***@discussions.microsoft.com> wrote in message
news:BEE15C3B-DD7F-4B2B-AFBB-BD43FC63BEB5@microsoft.com...
> Thanks Steve,
> That did the trick. I wish Microsoft would fix the search engine in the KB.
> I've been searching for a week with search key "blank desktop" and get
> everything but this article.
>
> Thanks again
>
> "Steve Parry [MVP]" wrote:
>
> > In news:5E7EE176-9427-475D-BED7-C3D4F0150FDB@microsoft.com,
> > Vagrant <Vagr***@discussions.microsoft.com> wibbled
> > > I've had 3 computers in the past week come in with blank blue
> > > desktops (no icons, no taskbars, no start button) just blank blue
> > > with a cursor arrow.
> > >
> > > Two machines were Win 2K sp4 with all updates, 1 was Win XP home sp2.
> > >
> > > I can use CTRL-ALT-DEL to get the task manager and run programs/tasks
> > > and have scanned all 3 for viruses/spyware and all 3 came up clean on
> > > HJT.
> > >
> > > Anyone have any ideas on the cause/solution ?
> > >
> > > Thanks for any replies
> >
> >
> > http://support.microsoft.com/kb/256194
> >
> > --
> > Steve Parry MCP MVP
> > www.gwynfryn.co.uk
> >
> >
> >