"bharat" <bha***@discussions.microsoft.com> wrote in message
news:246BCAF5-A7E1-494F-98F4-9047B5E92187@microsoft.com...
> hello everyone!!!!!!!!
>
> I have DELL poweredge 1650 server installed with windows 2000 server.It
> was
> working just fine.
>
> Recently we upgraded memory for this server also upgraded all three
> harddrive(each of 72GB) and created new raid-5 configuration and installed
> windows 2000 server.It is fully updated with service pack 4 and all
> patches
> are downloaded.
>
> I have also configured IIS 5.0 and Merak mail server on this.Also DNS,WINS
> service is configured on this.
>
> (1)I am seeing that sometimes server stops responding while i m working on
> the server.It stops responding means it looks like it is hanged there.and
> after some time elasped it starts working normally.
>
> (2) I alslo observed one problem when i was remotely loged in to server
> and
> working but suddenly it stopped working and my remote session was ended
> saying there is no network connections.(Observed this problem two time)
>
> (3) Also i am seeing that it is taking too much time in accesing workgroup
> computers.
> (4) Hard drive is making drum noise.
>
> other than every thing is working just fine.
>
> I have called dell tech support checked the dignostic test and every thing
> it is showing is perfect.tHere is no issue with any hardware.They told me
> that there might be a software issue like ms-os problem.
>
> I am not sure how to debug for os problem.how to start to check if MS OS
> is
> problematic and how can i resolve this problem without disturbing server.
>
> all your help is highly apprecitaed.
>
> Waiting to hear from all of this board users.
>
> Thanks,
> Bharat

"Pegasus (MVP)" wrote:

>
> "bharat" <bha***@discussions.microsoft.com> wrote in message
> news:246BCAF5-A7E1-494F-98F4-9047B5E92187@microsoft.com...
> > hello everyone!!!!!!!!
> >
> > I have DELL poweredge 1650 server installed with windows 2000 server.It
> > was
> > working just fine.
> >
> > Recently we upgraded memory for this server also upgraded all three
> > harddrive(each of 72GB) and created new raid-5 configuration and installed
> > windows 2000 server.It is fully updated with service pack 4 and all
> > patches
> > are downloaded.
> >
> > I have also configured IIS 5.0 and Merak mail server on this.Also DNS,WINS
> > service is configured on this.
> >
> > (1)I am seeing that sometimes server stops responding while i m working on
> > the server.It stops responding means it looks like it is hanged there.and
> > after some time elasped it starts working normally.
> >
> > (2) I alslo observed one problem when i was remotely loged in to server
> > and
> > working but suddenly it stopped working and my remote session was ended
> > saying there is no network connections.(Observed this problem two time)
> >
> > (3) Also i am seeing that it is taking too much time in accesing workgroup
> > computers.
> > (4) Hard drive is making drum noise.
> >
> > other than every thing is working just fine.
> >
> > I have called dell tech support checked the dignostic test and every thing
> > it is showing is perfect.tHere is no issue with any hardware.They told me
> > that there might be a software issue like ms-os problem.
> >
> > I am not sure how to debug for os problem.how to start to check if MS OS
> > is
> > problematic and how can i resolve this problem without disturbing server.
> >
> > all your help is highly apprecitaed.
> >
> > Waiting to hear from all of this board users.
> >
> > Thanks,
> > Bharat
>
> I would use the Performance Monitor to log a number of
> key parameters, then try to correlate them to the date/time
> when the server appeared to hang.
>
>
>

"bharat" <bha***@discussions.microsoft.com> wrote in message
news:778058A0-C8AA-4914-BE7C-9316FC4232A2@microsoft.com...
> Thanks for your quick response.
> Can you be more specific what kind of counter should i use and what should
> i
> know suppose if i set counters to collect data for one week and how to
> diagnose them.
> I would be more glad if you can take some more time to explain me.
>
> anyway thanks for your valuable suggestion and quicker response.
>
> Thanks,
> Bharat
>
> "Pegasus (MVP)" wrote:
>
>>
>> "bharat" <bha***@discussions.microsoft.com> wrote in message
>> news:246BCAF5-A7E1-494F-98F4-9047B5E92187@microsoft.com...
>> > hello everyone!!!!!!!!
>> >
>> > I have DELL poweredge 1650 server installed with windows 2000 server.It
>> > was
>> > working just fine.
>> >
>> > Recently we upgraded memory for this server also upgraded all three
>> > harddrive(each of 72GB) and created new raid-5 configuration and
>> > installed
>> > windows 2000 server.It is fully updated with service pack 4 and all
>> > patches
>> > are downloaded.
>> >
>> > I have also configured IIS 5.0 and Merak mail server on this.Also
>> > DNS,WINS
>> > service is configured on this.
>> >
>> > (1)I am seeing that sometimes server stops responding while i m working
>> > on
>> > the server.It stops responding means it looks like it is hanged
>> > there.and
>> > after some time elasped it starts working normally.
>> >
>> > (2) I alslo observed one problem when i was remotely loged in to server
>> > and
>> > working but suddenly it stopped working and my remote session was ended
>> > saying there is no network connections.(Observed this problem two time)
>> >
>> > (3) Also i am seeing that it is taking too much time in accesing
>> > workgroup
>> > computers.
>> > (4) Hard drive is making drum noise.
>> >
>> > other than every thing is working just fine.
>> >
>> > I have called dell tech support checked the dignostic test and every
>> > thing
>> > it is showing is perfect.tHere is no issue with any hardware.They told
>> > me
>> > that there might be a software issue like ms-os problem.
>> >
>> > I am not sure how to debug for os problem.how to start to check if MS
>> > OS
>> > is
>> > problematic and how can i resolve this problem without disturbing
>> > server.
>> >
>> > all your help is highly apprecitaed.
>> >
>> > Waiting to hear from all of this board users.
>> >
>> > Thanks,
>> > Bharat
>>
>> I would use the Performance Monitor to log a number of
>> key parameters, then try to correlate them to the date/time
>> when the server appeared to hang.
>>
>>
>>

"Pegasus (MVP)" wrote:

> I would monitor CPU loading, hard disk response and
> some network adapter response if available. I would then
> make a note of the time when the server hangs, then check
> for unusual spikes in the performance logs at that same time.
>
>
> "bharat" <bha***@discussions.microsoft.com> wrote in message
> news:778058A0-C8AA-4914-BE7C-9316FC4232A2@microsoft.com...
> > Thanks for your quick response.
> > Can you be more specific what kind of counter should i use and what should
> > i
> > know suppose if i set counters to collect data for one week and how to
> > diagnose them.
> > I would be more glad if you can take some more time to explain me.
> >
> > anyway thanks for your valuable suggestion and quicker response.
> >
> > Thanks,
> > Bharat
> >
> > "Pegasus (MVP)" wrote:
> >
> >>
> >> "bharat" <bha***@discussions.microsoft.com> wrote in message
> >> news:246BCAF5-A7E1-494F-98F4-9047B5E92187@microsoft.com...
> >> > hello everyone!!!!!!!!
> >> >
> >> > I have DELL poweredge 1650 server installed with windows 2000 server.It
> >> > was
> >> > working just fine.
> >> >
> >> > Recently we upgraded memory for this server also upgraded all three
> >> > harddrive(each of 72GB) and created new raid-5 configuration and
> >> > installed
> >> > windows 2000 server.It is fully updated with service pack 4 and all
> >> > patches
> >> > are downloaded.
> >> >
> >> > I have also configured IIS 5.0 and Merak mail server on this.Also
> >> > DNS,WINS
> >> > service is configured on this.
> >> >
> >> > (1)I am seeing that sometimes server stops responding while i m working
> >> > on
> >> > the server.It stops responding means it looks like it is hanged
> >> > there.and
> >> > after some time elasped it starts working normally.
> >> >
> >> > (2) I alslo observed one problem when i was remotely loged in to server
> >> > and
> >> > working but suddenly it stopped working and my remote session was ended
> >> > saying there is no network connections.(Observed this problem two time)
> >> >
> >> > (3) Also i am seeing that it is taking too much time in accesing
> >> > workgroup
> >> > computers.
> >> > (4) Hard drive is making drum noise.
> >> >
> >> > other than every thing is working just fine.
> >> >
> >> > I have called dell tech support checked the dignostic test and every
> >> > thing
> >> > it is showing is perfect.tHere is no issue with any hardware.They told
> >> > me
> >> > that there might be a software issue like ms-os problem.
> >> >
> >> > I am not sure how to debug for os problem.how to start to check if MS
> >> > OS
> >> > is
> >> > problematic and how can i resolve this problem without disturbing
> >> > server.
> >> >
> >> > all your help is highly apprecitaed.
> >> >
> >> > Waiting to hear from all of this board users.
> >> >
> >> > Thanks,
> >> > Bharat
> >>
> >> I would use the Performance Monitor to log a number of
> >> key parameters, then try to correlate them to the date/time
> >> when the server appeared to hang.
> >>
> >>
> >>
>
>
>

"bharat" <bha***@discussions.microsoft.com> wrote in message
news:6046E3F0-0F85-47CB-B2BB-605310AAB90C@microsoft.com...
> Hi Pegasus,
>
> Thanks for your comments .
> I have collected datas for counters like %processer time, % disk usage,
> Avg
> disk que length, current disk queue length and total byte/sec.
>
> I have checked the data in performance log and alert and foune at two
> placess peak for disk time and the high for peak was 69.6 value.
>
> I have attached the file data collected from yesterday to till
> now...........it's a binaty file. how do i attach it?
> .................................
> can you please check and let me know what one can understand from this
> data.
>
> how to analyse it.
>
> I must thankful to you once again for your views on providing me such
> valuable tips.
>
> Thanks,
> Bharat
> --
> hello everyone!!!!!!!!
>
>
> "Pegasus (MVP)" wrote:
>
>> I would monitor CPU loading, hard disk response and
>> some network adapter response if available. I would then
>> make a note of the time when the server hangs, then check
>> for unusual spikes in the performance logs at that same time.
>>
>>
>> "bharat" <bha***@discussions.microsoft.com> wrote in message
>> news:778058A0-C8AA-4914-BE7C-9316FC4232A2@microsoft.com...
>> > Thanks for your quick response.
>> > Can you be more specific what kind of counter should i use and what
>> > should
>> > i
>> > know suppose if i set counters to collect data for one week and how to
>> > diagnose them.
>> > I would be more glad if you can take some more time to explain me.
>> >
>> > anyway thanks for your valuable suggestion and quicker response.
>> >
>> > Thanks,
>> > Bharat
>> >
>> > "Pegasus (MVP)" wrote:
>> >
>> >>
>> >> "bharat" <bha***@discussions.microsoft.com> wrote in message
>> >> news:246BCAF5-A7E1-494F-98F4-9047B5E92187@microsoft.com...
>> >> > hello everyone!!!!!!!!
>> >> >
>> >> > I have DELL poweredge 1650 server installed with windows 2000
>> >> > server.It
>> >> > was
>> >> > working just fine.
>> >> >
>> >> > Recently we upgraded memory for this server also upgraded all three
>> >> > harddrive(each of 72GB) and created new raid-5 configuration and
>> >> > installed
>> >> > windows 2000 server.It is fully updated with service pack 4 and all
>> >> > patches
>> >> > are downloaded.
>> >> >
>> >> > I have also configured IIS 5.0 and Merak mail server on this.Also
>> >> > DNS,WINS
>> >> > service is configured on this.
>> >> >
>> >> > (1)I am seeing that sometimes server stops responding while i m
>> >> > working
>> >> > on
>> >> > the server.It stops responding means it looks like it is hanged
>> >> > there.and
>> >> > after some time elasped it starts working normally.
>> >> >
>> >> > (2) I alslo observed one problem when i was remotely loged in to
>> >> > server
>> >> > and
>> >> > working but suddenly it stopped working and my remote session was
>> >> > ended
>> >> > saying there is no network connections.(Observed this problem two
>> >> > time)
>> >> >
>> >> > (3) Also i am seeing that it is taking too much time in accesing
>> >> > workgroup
>> >> > computers.
>> >> > (4) Hard drive is making drum noise.
>> >> >
>> >> > other than every thing is working just fine.
>> >> >
>> >> > I have called dell tech support checked the dignostic test and every
>> >> > thing
>> >> > it is showing is perfect.tHere is no issue with any hardware.They
>> >> > told
>> >> > me
>> >> > that there might be a software issue like ms-os problem.
>> >> >
>> >> > I am not sure how to debug for os problem.how to start to check if
>> >> > MS
>> >> > OS
>> >> > is
>> >> > problematic and how can i resolve this problem without disturbing
>> >> > server.
>> >> >
>> >> > all your help is highly apprecitaed.
>> >> >
>> >> > Waiting to hear from all of this board users.
>> >> >
>> >> > Thanks,
>> >> > Bharat
>> >>
>> >> I would use the Performance Monitor to log a number of
>> >> key parameters, then try to correlate them to the date/time
>> >> when the server appeared to hang.
>> >>
>> >>
>> >>
>>
>>
>>

"bharat" <bha***@discussions.microsoft.com> wrote in message
news:A9FD3E81-681C-491C-8539-B0916DE47C04@microsoft.com...
> Hi Pegasus,
>
> I have copied collected data and here is the link to download that file.
>
> ftp://cash1.com/data.blg
>
> If it asks for username and password.....
>
> User: administrator
> Pass: 80186
>
> ---------------
> In this file i have collected data for the following counters....
> (1)Bytes total/Sec
> (2)% Disk Time
> (3) Avg Disk queue length
> (4) Current Disk Queue length
> (5)%Processor time.....
>
> ----------------------------------------
> Can you please take a look and help me to identify whats wrong with the
> server and how can i resolve this problem.
>
> Once again i am very much thankful to you for your time and help.
>
> Thanks,
> Bharat