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Heur/malwareInstall the Avira AntiVirus and unpon reboot, it say it found a file that
contains suspicious code Heur/malware at location c:\winnt\system32\ratbgpi.dll. it gives me the option of quaratine/deny access. Choosing either option, the message still remains even after clicking many times I have also run AVG and Spybot 1.4 and all give a clean health.Any suggestion please, thanks I'd ask the application developer.
-- Show quoteHide quoteRegards, Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect "labfuji" wrote: > Install the Avira AntiVirus and unpon reboot, it say it found a file that > contains suspicious code Heur/malware at location > c:\winnt\system32\ratbgpi.dll. it gives me the option of quaratine/deny > access. Choosing either option, the message still remains even after > clicking > many times > I have also run AVG and Spybot 1.4 and all give a clean health.Any > suggestion please, thanks "labfuji" <labf***@discussions.microsoft.com> wrote in message try just plain renaming it (such as ratbgpi.xxx)news:0224986D-D70E-4F56-B854-D47A8A5A4DFA@microsoft.com... > Install the Avira AntiVirus and unpon reboot, it say it found a file that > contains suspicious code Heur/malware at location > c:\winnt\system32\ratbgpi.dll. it gives me the option of quaratine/deny > access. Choosing either option, the message still remains even after clicking > many times > I have also run AVG and Spybot 1.4 and all give a clean health.Any > suggestion please, thanks and if your system runs ok then delete it entirely Do you mean remain the .dll file? thanks
Show quoteHide quote "philo" wrote: > > "labfuji" <labf***@discussions.microsoft.com> wrote in message > news:0224986D-D70E-4F56-B854-D47A8A5A4DFA@microsoft.com... > > Install the Avira AntiVirus and unpon reboot, it say it found a file that > > contains suspicious code Heur/malware at location > > c:\winnt\system32\ratbgpi.dll. it gives me the option of quaratine/deny > > access. Choosing either option, the message still remains even after > clicking > > many times > > I have also run AVG and Spybot 1.4 and all give a clean health.Any > > suggestion please, thanks > > > try just plain renaming it (such as ratbgpi.xxx) > and if your system runs ok then delete it entirely > > > "labfuji" <labf***@discussions.microsoft.com> wrote in message yes, rename the .dll file in question.news:0B59ABED-BCA0-4DF2-B545-792A683524FD@microsoft.com... > Do you mean remain the .dll file? thanks Tried in normal and safe mode, cannot be renamed, it says 'file been used by
windows' Show quoteHide quote "philo" wrote: > > "labfuji" <labf***@discussions.microsoft.com> wrote in message > news:0B59ABED-BCA0-4DF2-B545-792A683524FD@microsoft.com... > > Do you mean remain the .dll file? thanks > > > yes, rename the .dll file in question. > > >
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"labfuji" <labf***@discussions.microsoft.com> wrote in message Then you will need to find out where the process is starting.news:E1D54545-FAC7-42A8-B749-84BA809B3012@microsoft.com... > Tried in normal and safe mode, cannot be renamed, it says 'file been used by > windows' > > "philo" wrote: > > > > > "labfuji" <labf***@discussions.microsoft.com> wrote in message > > news:0B59ABED-BCA0-4DF2-B545-792A683524FD@microsoft.com... > > > Do you mean remain the .dll file? thanks > > > > > > yes, rename the .dll file in question. > > > > > > You may have to look in the registry HKEY_LOCAL_MACHINE software microsoft windows current version run then delete the reference expand run>optional components>
right pan IMAIL>default REG_SZ value not set installed REG_SZ 1 MAPI>default REG_SZ value not set installed REG_SZ 1 NoChange REG_SZ 1 MSFS>default REG_SZ value not set installed REG_SZ 1 So which DATA should I delete or modify Appreciate your follow, thanks Show quoteHide quote "philo" wrote: > > "labfuji" <labf***@discussions.microsoft.com> wrote in message > news:E1D54545-FAC7-42A8-B749-84BA809B3012@microsoft.com... > > Tried in normal and safe mode, cannot be renamed, it says 'file been used > by > > windows' > > > > "philo" wrote: > > > > > > > > "labfuji" <labf***@discussions.microsoft.com> wrote in message > > > news:0B59ABED-BCA0-4DF2-B545-792A683524FD@microsoft.com... > > > > Do you mean remain the .dll file? thanks > > > > > > > > > yes, rename the .dll file in question. > > > > > > > > > > > > Then you will need to find out where the process is starting. > > > You may have to look in the registry > > > HKEY_LOCAL_MACHINE > software > microsoft > windows > current version > run > > > then delete the reference > > > You'll need to find the process that loaded it.
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/ProcessExplorer.mspx http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/processmonitor.mspx http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/ListDlls.mspx -- Show quoteHide quoteRegards, Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect "labfuji" wrote: > expand run>optional components> > right pan > IMAIL>default REG_SZ value not set > installed REG_SZ 1 > > MAPI>default REG_SZ value not set > installed REG_SZ 1 > NoChange REG_SZ 1 > > > MSFS>default REG_SZ value not set > installed REG_SZ 1 > > So which DATA should I delete or modify > > Appreciate your follow, thanks
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"labfuji" <labf***@discussions.microsoft.com> wrote in message Those entries look normalnews:A0AAAC82-7AE7-4DA5-BA1F-6C6F6962ED03@microsoft.com... > expand run>optional components> > right pan > IMAIL>default REG_SZ value not set > installed REG_SZ 1 > > MAPI>default REG_SZ value not set > installed REG_SZ 1 > NoChange REG_SZ 1 > > > MSFS>default REG_SZ value not set > installed REG_SZ 1 > > So which DATA should I delete or modify > > Appreciate your follow, thanks > > > " so it's got to be somewhere else. Off hand I do not know which process it would be
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