"escalante" <escala***@discussions.microsoft.com> wrote in message
news:013BA6C6-76F4-4AB9-B66D-3A71E7C5BEE7@microsoft.com...
> hi.  i have recently removed the spysheriff and related viruses from a
> computer at work. now there is no access to the internet or the outlook.
i'm
> thinking the removal process also removed files needed for these.  i have
run
> the ccleaner, hijackthis, killbox, winsockfix, ewido security and related
> type utilities, but still there is nothing.  is there a fix for this that
i
> am overlooking or do i need to reinstall windows (i hope not)?  are there
> missing files that i can download somewhere and put back in their right
> places to fix this?  any thoughs?
>
> dell
> windows 2000 sp4

"DL" wrote:

> In the first instance
> see help re system file checker and run that, you may need your win cd
>
> "escalante" <escala***@discussions.microsoft.com> wrote in message
> news:013BA6C6-76F4-4AB9-B66D-3A71E7C5BEE7@microsoft.com...
> > hi.  i have recently removed the spysheriff and related viruses from a
> > computer at work. now there is no access to the internet or the outlook.
> i'm
> > thinking the removal process also removed files needed for these.  i have
> run
> > the ccleaner, hijackthis, killbox, winsockfix, ewido security and related
> > type utilities, but still there is nothing.  is there a fix for this that
> i
> > am overlooking or do i need to reinstall windows (i hope not)?  are there
> > missing files that i can download somewhere and put back in their right
> > places to fix this?  any thoughs?
> >
> > dell
> > windows 2000 sp4
>
>
>

"escalante" <escala***@discussions.microsoft.com> wrote in message
news:536ABC0A-7345-4B2E-B385-DBF716CB6A71@microsoft.com...
> is there s specific file i need to look for?  i ran a search for 'system
file
> checker' and a boatload of files came up on the list.  not sure which one
i
> need to run, a .exe file i assume?  i have the disc in case i need it.  is
> there a step by step process to run this file that you can send me, to see
if
> this might fix the problem of no online connection?
>
> thanks
>
>
> "DL" wrote:
>
> > In the first instance
> > see help re system file checker and run that, you may need your win cd
> >
> > "escalante" <escala***@discussions.microsoft.com> wrote in message
> > news:013BA6C6-76F4-4AB9-B66D-3A71E7C5BEE7@microsoft.com...
> > > hi.  i have recently removed the spysheriff and related viruses from a
> > > computer at work. now there is no access to the internet or the
outlook.
> > i'm
> > > thinking the removal process also removed files needed for these.  i
have
> > run
> > > the ccleaner, hijackthis, killbox, winsockfix, ewido security and
related
> > > type utilities, but still there is nothing.  is there a fix for this
that
> > i
> > > am overlooking or do i need to reinstall windows (i hope not)?  are
there
> > > missing files that i can download somewhere and put back in their
right
> > > places to fix this?  any thoughs?
> > >
> > > dell
> > > windows 2000 sp4
> >
> >
> >

"DL" wrote:

> Syntax: ( using Start/Run)
>
> sfc/scannow
>
> "escalante" <escala***@discussions.microsoft.com> wrote in message
> news:536ABC0A-7345-4B2E-B385-DBF716CB6A71@microsoft.com...
> > is there s specific file i need to look for?  i ran a search for 'system
> file
> > checker' and a boatload of files came up on the list.  not sure which one
> i
> > need to run, a .exe file i assume?  i have the disc in case i need it.  is
> > there a step by step process to run this file that you can send me, to see
> if
> > this might fix the problem of no online connection?
> >
> > thanks
> >
> >
> > "DL" wrote:
> >
> > > In the first instance
> > > see help re system file checker and run that, you may need your win cd
> > >
> > > "escalante" <escala***@discussions.microsoft.com> wrote in message
> > > news:013BA6C6-76F4-4AB9-B66D-3A71E7C5BEE7@microsoft.com...
> > > > hi.  i have recently removed the spysheriff and related viruses from a
> > > > computer at work. now there is no access to the internet or the
> outlook.
> > > i'm
> > > > thinking the removal process also removed files needed for these.  i
> have
> > > run
> > > > the ccleaner, hijackthis, killbox, winsockfix, ewido security and
> related
> > > > type utilities, but still there is nothing.  is there a fix for this
> that
> > > i
> > > > am overlooking or do i need to reinstall windows (i hope not)?  are
> there
> > > > missing files that i can download somewhere and put back in their
> right
> > > > places to fix this?  any thoughs?
> > > >
> > > > dell
> > > > windows 2000 sp4
> > >
> > >
> > >
>
>
>

> i ran the sfc/scannow as you recommend and got this error message:
>
> "cannot find the file 'sfc/scannow' (or one of its components).  make sure
> the path and filename are correct and that all required libraries are
> available."
>
>
> "DL" wrote:
>
>
>>Syntax: ( using Start/Run)
>>
>>sfc/scannow
>>
>>"escalante" <escala***@discussions.microsoft.com> wrote in message
>>news:536ABC0A-7345-4B2E-B385-DBF716CB6A71@microsoft.com...
>>
>>>is there s specific file i need to look for?  i ran a search for 'system
>>
>>file
>>
>>>checker' and a boatload of files came up on the list.  not sure which one
>>
>>i
>>
>>>need to run, a .exe file i assume?  i have the disc in case i need it.  is
>>>there a step by step process to run this file that you can send me, to see
>>
>>if
>>
>>>this might fix the problem of no online connection?
>>>
>>>thanks
>>>
>>>
>>>"DL" wrote:
>>>
>>>
>>>>In the first instance
>>>>see help re system file checker and run that, you may need your win cd
>>>>
>>>>"escalante" <escala***@discussions.microsoft.com> wrote in message
>>>>news:013BA6C6-76F4-4AB9-B66D-3A71E7C5BEE7@microsoft.com...
>>>>
>>>>>hi.  i have recently removed the spysheriff and related viruses from a
>>>>>computer at work. now there is no access to the internet or the
>>
>>outlook.
>>
>>>>i'm
>>>>
>>>>>thinking the removal process also removed files needed for these.  i
>>
>>have
>>
>>>>run
>>>>
>>>>>the ccleaner, hijackthis, killbox, winsockfix, ewido security and
>>
>>related
>>
>>>>>type utilities, but still there is nothing.  is there a fix for this
>>
>>that
>>
>>>>i
>>>>
>>>>>am overlooking or do i need to reinstall windows (i hope not)?  are
>>
>>there
>>
>>>>>missing files that i can download somewhere and put back in their
>>
>>right
>>
>>>>>places to fix this?  any thoughs?
>>>>>
>>>>>dell
>>>>>windows 2000 sp4
>>>>
>>>>
>>>>
>>
>>

"Dan Seur" wrote:

> try sfc SPACE /scannow
>
> sfc is the command
> /scannow is a parameter/switch
> there's gotta be a space between...
>
> escalante wrote:
> > i ran the sfc/scannow as you recommend and got this error message:
> >
> > "cannot find the file 'sfc/scannow' (or one of its components).  make sure
> > the path and filename are correct and that all required libraries are
> > available."
> >
> >
> > "DL" wrote:
> >
> >
> >>Syntax: ( using Start/Run)
> >>
> >>sfc/scannow
> >>
> >>"escalante" <escala***@discussions.microsoft.com> wrote in message
> >>news:536ABC0A-7345-4B2E-B385-DBF716CB6A71@microsoft.com...
> >>
> >>>is there s specific file i need to look for?  i ran a search for 'system
> >>
> >>file
> >>
> >>>checker' and a boatload of files came up on the list.  not sure which one
> >>
> >>i
> >>
> >>>need to run, a .exe file i assume?  i have the disc in case i need it.  is
> >>>there a step by step process to run this file that you can send me, to see
> >>
> >>if
> >>
> >>>this might fix the problem of no online connection?
> >>>
> >>>thanks
> >>>
> >>>
> >>>"DL" wrote:
> >>>
> >>>
> >>>>In the first instance
> >>>>see help re system file checker and run that, you may need your win cd
> >>>>
> >>>>"escalante" <escala***@discussions.microsoft.com> wrote in message
> >>>>news:013BA6C6-76F4-4AB9-B66D-3A71E7C5BEE7@microsoft.com...
> >>>>
> >>>>>hi.  i have recently removed the spysheriff and related viruses from a
> >>>>>computer at work. now there is no access to the internet or the
> >>
> >>outlook.
> >>
> >>>>i'm
> >>>>
> >>>>>thinking the removal process also removed files needed for these.  i
> >>
> >>have
> >>
> >>>>run
> >>>>
> >>>>>the ccleaner, hijackthis, killbox, winsockfix, ewido security and
> >>
> >>related
> >>
> >>>>>type utilities, but still there is nothing.  is there a fix for this
> >>
> >>that
> >>
> >>>>i
> >>>>
> >>>>>am overlooking or do i need to reinstall windows (i hope not)?  are
> >>
> >>there
> >>
> >>>>>missing files that i can download somewhere and put back in their
> >>
> >>right
> >>
> >>>>>places to fix this?  any thoughs?
> >>>>>
> >>>>>dell
> >>>>>windows 2000 sp4
> >>>>
> >>>>
> >>>>
> >>
> >>
>
>

"escalante" <escala***@discussions.microsoft.com> wrote in message
news:D49D60B1-5644-4938-A857-B2DD526CB1DA@microsoft.com...
> i ran the sfc /scannow and inserted the windows 2000 cd like it prompted.
it
> ran the scan and it said this:
>
> "please wait while windows verifies that all protected windows files are
> intact and in their original versions."  then it said it had to copy some
> files from the cd to the dll cache.  but nothing seems to have changed.
> explorer still says "the page cannot be found" and when i send/receive in
> outlook it still is saying "the server could not be found".  seems there
is a
> broken link somewhere with online applications.  all other applications
run
> normal without problems.  do i simply need to reinstall expolorer &
outlook,
> rather than all of windows 2000?
>
> "Dan Seur" wrote:
>
> > try sfc SPACE /scannow
> >
> > sfc is the command
> > /scannow is a parameter/switch
> > there's gotta be a space between...
> >
> > escalante wrote:
> > > i ran the sfc/scannow as you recommend and got this error message:
> > >
> > > "cannot find the file 'sfc/scannow' (or one of its components).  make
sure
> > > the path and filename are correct and that all required libraries are
> > > available."
> > >
> > >
> > > "DL" wrote:
> > >
> > >
> > >>Syntax: ( using Start/Run)
> > >>
> > >>sfc/scannow
> > >>
> > >>"escalante" <escala***@discussions.microsoft.com> wrote in message
> > >>news:536ABC0A-7345-4B2E-B385-DBF716CB6A71@microsoft.com...
> > >>
> > >>>is there s specific file i need to look for?  i ran a search for
'system
> > >>
> > >>file
> > >>
> > >>>checker' and a boatload of files came up on the list.  not sure which
one
> > >>
> > >>i
> > >>
> > >>>need to run, a .exe file i assume?  i have the disc in case i need

> > >>>there a step by step process to run this file that you can send me,
to see
> > >>
> > >>if
> > >>
> > >>>this might fix the problem of no online connection?
> > >>>
> > >>>thanks
> > >>>
> > >>>
> > >>>"DL" wrote:
> > >>>
> > >>>
> > >>>>In the first instance
> > >>>>see help re system file checker and run that, you may need your win
cd
> > >>>>
> > >>>>"escalante" <escala***@discussions.microsoft.com> wrote in message
> > >>>>news:013BA6C6-76F4-4AB9-B66D-3A71E7C5BEE7@microsoft.com...
> > >>>>
> > >>>>>hi.  i have recently removed the spysheriff and related viruses
from a
> > >>>>>computer at work. now there is no access to the internet or the
> > >>
> > >>outlook.
> > >>
> > >>>>i'm
> > >>>>
> > >>>>>thinking the removal process also removed files needed for these.
i
> > >>
> > >>have
> > >>
> > >>>>run
> > >>>>
> > >>>>>the ccleaner, hijackthis, killbox, winsockfix, ewido security and
> > >>
> > >>related
> > >>
> > >>>>>type utilities, but still there is nothing.  is there a fix for
this
> > >>
> > >>that
> > >>
> > >>>>i
> > >>>>
> > >>>>>am overlooking or do i need to reinstall windows (i hope not)?  are
> > >>
> > >>there
> > >>
> > >>>>>missing files that i can download somewhere and put back in their
> > >>
> > >>right
> > >>
> > >>>>>places to fix this?  any thoughs?
> > >>>>>
> > >>>>>dell
> > >>>>>windows 2000 sp4
> > >>>>
> > >>>>
> > >>>>
> > >>
> > >>
> >
> >

"DL" wrote:

> From Start.......Winupdate
> Does it connect?
> If not, do you have a Firewall? if so disable for a few mins and try again
>
> If still no connection, what type of connection? - Dial up or cable etc?
>
> "escalante" <escala***@discussions.microsoft.com> wrote in message
> news:D49D60B1-5644-4938-A857-B2DD526CB1DA@microsoft.com...
> > i ran the sfc /scannow and inserted the windows 2000 cd like it prompted.
> it
> > ran the scan and it said this:
> >
> > "please wait while windows verifies that all protected windows files are
> > intact and in their original versions."  then it said it had to copy some
> > files from the cd to the dll cache.  but nothing seems to have changed.
> > explorer still says "the page cannot be found" and when i send/receive in
> > outlook it still is saying "the server could not be found".  seems there
> is a
> > broken link somewhere with online applications.  all other applications
> run
> > normal without problems.  do i simply need to reinstall expolorer &
> outlook,
> > rather than all of windows 2000?
> >
> > "Dan Seur" wrote:
> >
> > > try sfc SPACE /scannow
> > >
> > > sfc is the command
> > > /scannow is a parameter/switch
> > > there's gotta be a space between...
> > >
> > > escalante wrote:
> > > > i ran the sfc/scannow as you recommend and got this error message:
> > > >
> > > > "cannot find the file 'sfc/scannow' (or one of its components).  make
> sure
> > > > the path and filename are correct and that all required libraries are
> > > > available."
> > > >
> > > >
> > > > "DL" wrote:
> > > >
> > > >
> > > >>Syntax: ( using Start/Run)
> > > >>
> > > >>sfc/scannow
> > > >>
> > > >>"escalante" <escala***@discussions.microsoft.com> wrote in message
> > > >>news:536ABC0A-7345-4B2E-B385-DBF716CB6A71@microsoft.com...
> > > >>
> > > >>>is there s specific file i need to look for?  i ran a search for
> 'system
> > > >>
> > > >>file
> > > >>
> > > >>>checker' and a boatload of files came up on the list.  not sure which
> one
> > > >>
> > > >>i
> > > >>
> > > >>>need to run, a .exe file i assume?  i have the disc in case i need
> it.  is
> > > >>>there a step by step process to run this file that you can send me,
> to see
> > > >>
> > > >>if
> > > >>
> > > >>>this might fix the problem of no online connection?
> > > >>>
> > > >>>thanks
> > > >>>
> > > >>>
> > > >>>"DL" wrote:
> > > >>>
> > > >>>
> > > >>>>In the first instance
> > > >>>>see help re system file checker and run that, you may need your win
> cd
> > > >>>>
> > > >>>>"escalante" <escala***@discussions.microsoft.com> wrote in message
> > > >>>>news:013BA6C6-76F4-4AB9-B66D-3A71E7C5BEE7@microsoft.com...
> > > >>>>
> > > >>>>>hi.  i have recently removed the spysheriff and related viruses
> from a
> > > >>>>>computer at work. now there is no access to the internet or the
> > > >>
> > > >>outlook.
> > > >>
> > > >>>>i'm
> > > >>>>
> > > >>>>>thinking the removal process also removed files needed for these.
> i
> > > >>
> > > >>have
> > > >>
> > > >>>>run
> > > >>>>
> > > >>>>>the ccleaner, hijackthis, killbox, winsockfix, ewido security and
> > > >>
> > > >>related
> > > >>
> > > >>>>>type utilities, but still there is nothing.  is there a fix for
> this
> > > >>
> > > >>that
> > > >>
> > > >>>>i
> > > >>>>
> > > >>>>>am overlooking or do i need to reinstall windows (i hope not)?  are
> > > >>
> > > >>there
> > > >>
> > > >>>>>missing files that i can download somewhere and put back in their
> > > >>
> > > >>right
> > > >>
> > > >>>>>places to fix this?  any thoughs?
> > > >>>>>
> > > >>>>>dell
> > > >>>>>windows 2000 sp4
> > > >>>>
> > > >>>>
> > > >>>>
> > > >>
> > > >>
> > >
> > >
>
>
>

"escalante" <escala***@discussions.microsoft.com> wrote in message
news:25BC60CB-9AD2-46F2-BDAD-0222620C8556@microsoft.com...
> when i run the "start-run-winupdate" i get the "...cannot find file...
> required libraries..." error again for this.  we do have a firewall in the
> office but i'm not sure how to diable it.  we run a dsl cabled connection.
>
> "DL" wrote:
>
> > From Start.......Winupdate
> > Does it connect?
> > If not, do you have a Firewall? if so disable for a few mins and try
again
> >
> > If still no connection, what type of connection? - Dial up or cable etc?
> >
> > "escalante" <escala***@discussions.microsoft.com> wrote in message
> > news:D49D60B1-5644-4938-A857-B2DD526CB1DA@microsoft.com...
> > > i ran the sfc /scannow and inserted the windows 2000 cd like it
prompted.
> > it
> > > ran the scan and it said this:
> > >
> > > "please wait while windows verifies that all protected windows files
are
> > > intact and in their original versions."  then it said it had to copy
some
> > > files from the cd to the dll cache.  but nothing seems to have
changed.
> > > explorer still says "the page cannot be found" and when i send/receive
in
> > > outlook it still is saying "the server could not be found".  seems
there
> > is a
> > > broken link somewhere with online applications.  all other
applications
> > run
> > > normal without problems.  do i simply need to reinstall expolorer &
> > outlook,
> > > rather than all of windows 2000?
> > >
> > > "Dan Seur" wrote:
> > >
> > > > try sfc SPACE /scannow
> > > >
> > > > sfc is the command
> > > > /scannow is a parameter/switch
> > > > there's gotta be a space between...
> > > >
> > > > escalante wrote:
> > > > > i ran the sfc/scannow as you recommend and got this error message:
> > > > >
> > > > > "cannot find the file 'sfc/scannow' (or one of its components).
make
> > sure
> > > > > the path and filename are correct and that all required libraries
are
> > > > > available."
> > > > >
> > > > >
> > > > > "DL" wrote:
> > > > >
> > > > >
> > > > >>Syntax: ( using Start/Run)
> > > > >>
> > > > >>sfc/scannow
> > > > >>
> > > > >>"escalante" <escala***@discussions.microsoft.com> wrote in message
> > > > >>news:536ABC0A-7345-4B2E-B385-DBF716CB6A71@microsoft.com...
> > > > >>
> > > > >>>is there s specific file i need to look for?  i ran a search for
> > 'system
> > > > >>
> > > > >>file
> > > > >>
> > > > >>>checker' and a boatload of files came up on the list.  not sure
which
> > one
> > > > >>
> > > > >>i
> > > > >>
> > > > >>>need to run, a .exe file i assume?  i have the disc in case i
need
> > it.  is
> > > > >>>there a step by step process to run this file that you can send
me,
> > to see
> > > > >>
> > > > >>if
> > > > >>
> > > > >>>this might fix the problem of no online connection?
> > > > >>>
> > > > >>>thanks
> > > > >>>
> > > > >>>
> > > > >>>"DL" wrote:
> > > > >>>
> > > > >>>
> > > > >>>>In the first instance
> > > > >>>>see help re system file checker and run that, you may need your
win
> > cd
> > > > >>>>
> > > > >>>>"escalante" <escala***@discussions.microsoft.com> wrote in
message
> > > > >>>>news:013BA6C6-76F4-4AB9-B66D-3A71E7C5BEE7@microsoft.com...
> > > > >>>>
> > > > >>>>>hi.  i have recently removed the spysheriff and related viruses
> > from a
> > > > >>>>>computer at work. now there is no access to the internet or the
> > > > >>
> > > > >>outlook.
> > > > >>
> > > > >>>>i'm
> > > > >>>>
> > > > >>>>>thinking the removal process also removed files needed for
these.
> > i
> > > > >>
> > > > >>have
> > > > >>
> > > > >>>>run
> > > > >>>>
> > > > >>>>>the ccleaner, hijackthis, killbox, winsockfix, ewido security
and
> > > > >>
> > > > >>related
> > > > >>
> > > > >>>>>type utilities, but still there is nothing.  is there a fix for
> > this
> > > > >>
> > > > >>that
> > > > >>
> > > > >>>>i
> > > > >>>>
> > > > >>>>>am overlooking or do i need to reinstall windows (i hope not)?
are
> > > > >>
> > > > >>there
> > > > >>
> > > > >>>>>missing files that i can download somewhere and put back in
their
> > > > >>
> > > > >>right
> > > > >>
> > > > >>>>>places to fix this?  any thoughs?
> > > > >>>>>
> > > > >>>>>dell
> > > > >>>>>windows 2000 sp4
> > > > >>>>
> > > > >>>>
> > > > >>>>
> > > > >>
> > > > >>
> > > >
> > > >
> >
> >
> >

"DL" wrote:

> From Start/Settings/Network and Dial up connections
> This will show your network connections, depending how you connect it should
> show either a Local Area connection (LAN) and or a dial up connection.
> If using LAN it should be enabled.
> Check properties for the connection
> At the very least Internet Protocol (TCP/IP) should be ticked.
> Possibly also Client for MS Networks, File and Print sharing, if you are
> connected to a network
>
> If Dial up, the properties should be self explanatory
>
> "escalante" <escala***@discussions.microsoft.com> wrote in message
> news:25BC60CB-9AD2-46F2-BDAD-0222620C8556@microsoft.com...
> > when i run the "start-run-winupdate" i get the "...cannot find file...
> > required libraries..." error again for this.  we do have a firewall in the
> > office but i'm not sure how to diable it.  we run a dsl cabled connection.
> >
> > "DL" wrote:
> >
> > > From Start.......Winupdate
> > > Does it connect?
> > > If not, do you have a Firewall? if so disable for a few mins and try
> again
> > >
> > > If still no connection, what type of connection? - Dial up or cable etc?
> > >
> > > "escalante" <escala***@discussions.microsoft.com> wrote in message
> > > news:D49D60B1-5644-4938-A857-B2DD526CB1DA@microsoft.com...
> > > > i ran the sfc /scannow and inserted the windows 2000 cd like it
> prompted.
> > > it
> > > > ran the scan and it said this:
> > > >
> > > > "please wait while windows verifies that all protected windows files
> are
> > > > intact and in their original versions."  then it said it had to copy
> some
> > > > files from the cd to the dll cache.  but nothing seems to have
> changed.
> > > > explorer still says "the page cannot be found" and when i send/receive
> in
> > > > outlook it still is saying "the server could not be found".  seems
> there
> > > is a
> > > > broken link somewhere with online applications.  all other
> applications
> > > run
> > > > normal without problems.  do i simply need to reinstall expolorer &
> > > outlook,
> > > > rather than all of windows 2000?
> > > >
> > > > "Dan Seur" wrote:
> > > >
> > > > > try sfc SPACE /scannow
> > > > >
> > > > > sfc is the command
> > > > > /scannow is a parameter/switch
> > > > > there's gotta be a space between...
> > > > >
> > > > > escalante wrote:
> > > > > > i ran the sfc/scannow as you recommend and got this error message:
> > > > > >
> > > > > > "cannot find the file 'sfc/scannow' (or one of its components).
> make
> > > sure
> > > > > > the path and filename are correct and that all required libraries
> are
> > > > > > available."
> > > > > >
> > > > > >
> > > > > > "DL" wrote:
> > > > > >
> > > > > >
> > > > > >>Syntax: ( using Start/Run)
> > > > > >>
> > > > > >>sfc/scannow
> > > > > >>
> > > > > >>"escalante" <escala***@discussions.microsoft.com> wrote in message
> > > > > >>news:536ABC0A-7345-4B2E-B385-DBF716CB6A71@microsoft.com...
> > > > > >>
> > > > > >>>is there s specific file i need to look for?  i ran a search for
> > > 'system
> > > > > >>
> > > > > >>file
> > > > > >>
> > > > > >>>checker' and a boatload of files came up on the list.  not sure
> which
> > > one
> > > > > >>
> > > > > >>i
> > > > > >>
> > > > > >>>need to run, a .exe file i assume?  i have the disc in case i
> need
> > > it.  is
> > > > > >>>there a step by step process to run this file that you can send
> me,
> > > to see
> > > > > >>
> > > > > >>if
> > > > > >>
> > > > > >>>this might fix the problem of no online connection?
> > > > > >>>
> > > > > >>>thanks
> > > > > >>>
> > > > > >>>
> > > > > >>>"DL" wrote:
> > > > > >>>
> > > > > >>>
> > > > > >>>>In the first instance
> > > > > >>>>see help re system file checker and run that, you may need your
> win
> > > cd
> > > > > >>>>
> > > > > >>>>"escalante" <escala***@discussions.microsoft.com> wrote in
> message
> > > > > >>>>news:013BA6C6-76F4-4AB9-B66D-3A71E7C5BEE7@microsoft.com...
> > > > > >>>>
> > > > > >>>>>hi.  i have recently removed the spysheriff and related viruses
> > > from a
> > > > > >>>>>computer at work. now there is no access to the internet or the
> > > > > >>
> > > > > >>outlook.
> > > > > >>
> > > > > >>>>i'm
> > > > > >>>>
> > > > > >>>>>thinking the removal process also removed files needed for
> these.
> > > i
> > > > > >>
> > > > > >>have
> > > > > >>
> > > > > >>>>run
> > > > > >>>>
> > > > > >>>>>the ccleaner, hijackthis, killbox, winsockfix, ewido security
> and
> > > > > >>
> > > > > >>related
> > > > > >>
> > > > > >>>>>type utilities, but still there is nothing.  is there a fix for
> > > this
> > > > > >>
> > > > > >>that
> > > > > >>
> > > > > >>>>i
> > > > > >>>>
> > > > > >>>>>am overlooking or do i need to reinstall windows (i hope not)?
> are
> > > > > >>
> > > > > >>there
> > > > > >>
> > > > > >>>>>missing files that i can download somewhere and put back in
> their
> > > > > >>
> > > > > >>right
> > > > > >>
> > > > > >>>>>places to fix this?  any thoughs?
> > > > > >>>>>
> > > > > >>>>>dell
> > > > > >>>>>windows 2000 sp4
> > > > > >>>>
> > > > > >>>>
> > > > > >>>>
> > > > > >>
> > > > > >>
> > > > >
> > > > >
> > >
> > >
> > >
>
>
>

"escalante" <escala***@discussions.microsoft.com> wrote in message
news:02D94F8F-F85F-40C2-BAE3-382CAB3B2179@microsoft.com...
> yep, everything is clicked in the local area connection properties
dialogue
> box, as it should be.  sidenote and maybe this is the problem - i rebooted
> for the first time in a while and i remembered that there is a problem
with
> the pci device. it is looking for new hardware. when i click on disk
manager
> and look at the properties for it, it says 'this device is not configured
> correctly (code 1).  to reinstall the drivers for this device, click
> reinstall driver.'  i did this and search for a windows update but i don't
> think it finds anything.  before it iis finished it says that 'windows was
> unable to locate a driver for ths device. to search another location click
> back, or if you do not want to install a driver now click finish.'  is
this a
> related problem or something completely different?  where would i find the
> proper driver?
>
> "DL" wrote:
>
> > From Start/Settings/Network and Dial up connections
> > This will show your network connections, depending how you connect it
should
> > show either a Local Area connection (LAN) and or a dial up connection.
> > If using LAN it should be enabled.
> > Check properties for the connection
> > At the very least Internet Protocol (TCP/IP) should be ticked.
> > Possibly also Client for MS Networks, File and Print sharing, if you are
> > connected to a network
> >
> > If Dial up, the properties should be self explanatory
> >
> > "escalante" <escala***@discussions.microsoft.com> wrote in message
> > news:25BC60CB-9AD2-46F2-BDAD-0222620C8556@microsoft.com...
> > > when i run the "start-run-winupdate" i get the "...cannot find file...
> > > required libraries..." error again for this.  we do have a firewall in
the
> > > office but i'm not sure how to diable it.  we run a dsl cabled
connection.
> > >
> > > "DL" wrote:
> > >
> > > > From Start.......Winupdate
> > > > Does it connect?
> > > > If not, do you have a Firewall? if so disable for a few mins and try
> > again
> > > >
> > > > If still no connection, what type of connection? - Dial up or cable
etc?
> > > >
> > > > "escalante" <escala***@discussions.microsoft.com> wrote in message
> > > > news:D49D60B1-5644-4938-A857-B2DD526CB1DA@microsoft.com...
> > > > > i ran the sfc /scannow and inserted the windows 2000 cd like it
> > prompted.
> > > > it
> > > > > ran the scan and it said this:
> > > > >
> > > > > "please wait while windows verifies that all protected windows
files
> > are
> > > > > intact and in their original versions."  then it said it had to
copy
> > some
> > > > > files from the cd to the dll cache.  but nothing seems to have
> > changed.
> > > > > explorer still says "the page cannot be found" and when i
send/receive
> > in
> > > > > outlook it still is saying "the server could not be found".  seems
> > there
> > > > is a
> > > > > broken link somewhere with online applications.  all other
> > applications
> > > > run
> > > > > normal without problems.  do i simply need to reinstall expolorer
&
> > > > outlook,
> > > > > rather than all of windows 2000?
> > > > >
> > > > > "Dan Seur" wrote:
> > > > >
> > > > > > try sfc SPACE /scannow
> > > > > >
> > > > > > sfc is the command
> > > > > > /scannow is a parameter/switch
> > > > > > there's gotta be a space between...
> > > > > >
> > > > > > escalante wrote:
> > > > > > > i ran the sfc/scannow as you recommend and got this error
message:
> > > > > > >
> > > > > > > "cannot find the file 'sfc/scannow' (or one of its
components).
> > make
> > > > sure
> > > > > > > the path and filename are correct and that all required
libraries
> > are
> > > > > > > available."
> > > > > > >
> > > > > > >
> > > > > > > "DL" wrote:
> > > > > > >
> > > > > > >
> > > > > > >>Syntax: ( using Start/Run)
> > > > > > >>
> > > > > > >>sfc/scannow
> > > > > > >>
> > > > > > >>"escalante" <escala***@discussions.microsoft.com> wrote in
message
> > > > > > >>news:536ABC0A-7345-4B2E-B385-DBF716CB6A71@microsoft.com...
> > > > > > >>
> > > > > > >>>is there s specific file i need to look for?  i ran a search
for
> > > > 'system
> > > > > > >>
> > > > > > >>file
> > > > > > >>
> > > > > > >>>checker' and a boatload of files came up on the list.  not
sure
> > which
> > > > one
> > > > > > >>
> > > > > > >>i
> > > > > > >>
> > > > > > >>>need to run, a .exe file i assume?  i have the disc in case i
> > need
> > > > it.  is
> > > > > > >>>there a step by step process to run this file that you can
send
> > me,
> > > > to see
> > > > > > >>
> > > > > > >>if
> > > > > > >>
> > > > > > >>>this might fix the problem of no online connection?
> > > > > > >>>
> > > > > > >>>thanks
> > > > > > >>>
> > > > > > >>>
> > > > > > >>>"DL" wrote:
> > > > > > >>>
> > > > > > >>>
> > > > > > >>>>In the first instance
> > > > > > >>>>see help re system file checker and run that, you may need
your
> > win
> > > > cd
> > > > > > >>>>
> > > > > > >>>>"escalante" <escala***@discussions.microsoft.com> wrote in
> > message
> > > > > > >>>>news:013BA6C6-76F4-4AB9-B66D-3A71E7C5BEE7@microsoft.com...
> > > > > > >>>>
> > > > > > >>>>>hi.  i have recently removed the spysheriff and related
viruses
> > > > from a
> > > > > > >>>>>computer at work. now there is no access to the internet or
the
> > > > > > >>
> > > > > > >>outlook.
> > > > > > >>
> > > > > > >>>>i'm
> > > > > > >>>>
> > > > > > >>>>>thinking the removal process also removed files needed for
> > these.
> > > > i
> > > > > > >>
> > > > > > >>have
> > > > > > >>
> > > > > > >>>>run
> > > > > > >>>>
> > > > > > >>>>>the ccleaner, hijackthis, killbox, winsockfix, ewido
security
> > and
> > > > > > >>
> > > > > > >>related
> > > > > > >>
> > > > > > >>>>>type utilities, but still there is nothing.  is there a fix
for
> > > > this
> > > > > > >>
> > > > > > >>that
> > > > > > >>
> > > > > > >>>>i
> > > > > > >>>>
> > > > > > >>>>>am overlooking or do i need to reinstall windows (i hope
not)?
> > are
> > > > > > >>
> > > > > > >>there
> > > > > > >>
> > > > > > >>>>>missing files that i can download somewhere and put back in
> > their
> > > > > > >>
> > > > > > >>right
> > > > > > >>
> > > > > > >>>>>places to fix this?  any thoughs?
> > > > > > >>>>>
> > > > > > >>>>>dell
> > > > > > >>>>>windows 2000 sp4
> > > > > > >>>>
> > > > > > >>>>
> > > > > > >>>>
> > > > > > >>
> > > > > > >>
> > > > > >
> > > > > >
> > > >
> > > >
> > > >
> >
> >
> >

"DL" wrote:

> Hard to know what this hw pci device is, without looking at your sys.
> Suggest you go into hardware devices, look for the exclamation marked item,
> see if you get any clues as to what it is. If you dont uninstall the item
> then reboot see if win finds the item
> You mention winupdate; it is a particularly BAD idea sourceing any hw
> drivers from winupdate, use only the manu.web site for drivers, do NOT use
> winupdate.
>
> "escalante" <escala***@discussions.microsoft.com> wrote in message
> news:02D94F8F-F85F-40C2-BAE3-382CAB3B2179@microsoft.com...
> > yep, everything is clicked in the local area connection properties
> dialogue
> > box, as it should be.  sidenote and maybe this is the problem - i rebooted
> > for the first time in a while and i remembered that there is a problem
> with
> > the pci device. it is looking for new hardware. when i click on disk
> manager
> > and look at the properties for it, it says 'this device is not configured
> > correctly (code 1).  to reinstall the drivers for this device, click
> > reinstall driver.'  i did this and search for a windows update but i don't
> > think it finds anything.  before it iis finished it says that 'windows was
> > unable to locate a driver for ths device. to search another location click
> > back, or if you do not want to install a driver now click finish.'  is
> this a
> > related problem or something completely different?  where would i find the
> > proper driver?
> >
> > "DL" wrote:
> >
> > > From Start/Settings/Network and Dial up connections
> > > This will show your network connections, depending how you connect it
> should
> > > show either a Local Area connection (LAN) and or a dial up connection.
> > > If using LAN it should be enabled.
> > > Check properties for the connection
> > > At the very least Internet Protocol (TCP/IP) should be ticked.
> > > Possibly also Client for MS Networks, File and Print sharing, if you are
> > > connected to a network
> > >
> > > If Dial up, the properties should be self explanatory
> > >
> > > "escalante" <escala***@discussions.microsoft.com> wrote in message
> > > news:25BC60CB-9AD2-46F2-BDAD-0222620C8556@microsoft.com...
> > > > when i run the "start-run-winupdate" i get the "...cannot find file...
> > > > required libraries..." error again for this.  we do have a firewall in
> the
> > > > office but i'm not sure how to diable it.  we run a dsl cabled
> connection.
> > > >
> > > > "DL" wrote:
> > > >
> > > > > From Start.......Winupdate
> > > > > Does it connect?
> > > > > If not, do you have a Firewall? if so disable for a few mins and try
> > > again
> > > > >
> > > > > If still no connection, what type of connection? - Dial up or cable
> etc?
> > > > >
> > > > > "escalante" <escala***@discussions.microsoft.com> wrote in message
> > > > > news:D49D60B1-5644-4938-A857-B2DD526CB1DA@microsoft.com...
> > > > > > i ran the sfc /scannow and inserted the windows 2000 cd like it
> > > prompted.
> > > > > it
> > > > > > ran the scan and it said this:
> > > > > >
> > > > > > "please wait while windows verifies that all protected windows
> files
> > > are
> > > > > > intact and in their original versions."  then it said it had to
> copy
> > > some
> > > > > > files from the cd to the dll cache.  but nothing seems to have
> > > changed.
> > > > > > explorer still says "the page cannot be found" and when i
> send/receive
> > > in
> > > > > > outlook it still is saying "the server could not be found".  seems
> > > there
> > > > > is a
> > > > > > broken link somewhere with online applications.  all other
> > > applications
> > > > > run
> > > > > > normal without problems.  do i simply need to reinstall expolorer
> &
> > > > > outlook,
> > > > > > rather than all of windows 2000?
> > > > > >
> > > > > > "Dan Seur" wrote:
> > > > > >
> > > > > > > try sfc SPACE /scannow
> > > > > > >
> > > > > > > sfc is the command
> > > > > > > /scannow is a parameter/switch
> > > > > > > there's gotta be a space between...
> > > > > > >
> > > > > > > escalante wrote:
> > > > > > > > i ran the sfc/scannow as you recommend and got this error
> message:
> > > > > > > >
> > > > > > > > "cannot find the file 'sfc/scannow' (or one of its
> components).
> > > make
> > > > > sure
> > > > > > > > the path and filename are correct and that all required
> libraries
> > > are
> > > > > > > > available."
> > > > > > > >
> > > > > > > >
> > > > > > > > "DL" wrote:
> > > > > > > >
> > > > > > > >
> > > > > > > >>Syntax: ( using Start/Run)
> > > > > > > >>
> > > > > > > >>sfc/scannow
> > > > > > > >>
> > > > > > > >>"escalante" <escala***@discussions.microsoft.com> wrote in
> message
> > > > > > > >>news:536ABC0A-7345-4B2E-B385-DBF716CB6A71@microsoft.com...
> > > > > > > >>
> > > > > > > >>>is there s specific file i need to look for?  i ran a search
> for
> > > > > 'system
> > > > > > > >>
> > > > > > > >>file
> > > > > > > >>
> > > > > > > >>>checker' and a boatload of files came up on the list.  not
> sure
> > > which
> > > > > one
> > > > > > > >>
> > > > > > > >>i
> > > > > > > >>
> > > > > > > >>>need to run, a .exe file i assume?  i have the disc in case i
> > > need
> > > > > it.  is
> > > > > > > >>>there a step by step process to run this file that you can
> send
> > > me,
> > > > > to see
> > > > > > > >>
> > > > > > > >>if
> > > > > > > >>
> > > > > > > >>>this might fix the problem of no online connection?
> > > > > > > >>>
> > > > > > > >>>thanks
> > > > > > > >>>
> > > > > > > >>>
> > > > > > > >>>"DL" wrote:
> > > > > > > >>>
> > > > > > > >>>
> > > > > > > >>>>In the first instance
> > > > > > > >>>>see help re system file checker and run that, you may need
> your
> > > win
> > > > > cd
> > > > > > > >>>>
> > > > > > > >>>>"escalante" <escala***@discussions.microsoft.com> wrote in
> > > message
> > > > > > > >>>>news:013BA6C6-76F4-4AB9-B66D-3A71E7C5BEE7@microsoft.com...
> > > > > > > >>>>
> > > > > > > >>>>>hi.  i have recently removed the spysheriff and related
> viruses
> > > > > from a
> > > > > > > >>>>>computer at work. now there is no access to the internet or
> the
> > > > > > > >>
> > > > > > > >>outlook.
> > > > > > > >>
> > > > > > > >>>>i'm
> > > > > > > >>>>
> > > > > > > >>>>>thinking the removal process also removed files needed for
> > > these.
> > > > > i
> > > > > > > >>
> > > > > > > >>have
> > > > > > > >>
> > > > > > > >>>>run
> > > > > > > >>>>
> > > > > > > >>>>>the ccleaner, hijackthis, killbox, winsockfix, ewido
> security
> > > and
> > > > > > > >>
> > > > > > > >>related
> > > > > > > >>
> > > > > > > >>>>>type utilities, but still there is nothing.  is there a fix
> for
> > > > > this
> > > > > > > >>
> > > > > > > >>that
> > > > > > > >>
> > > > > > > >>>>i
> > > > > > > >>>>
> > > > > > > >>>>>am overlooking or do i need to reinstall windows (i hope
> not)?
> > > are
> > > > > > > >>
> > > > > > > >>there
> > > > > > > >>
> > > > > > > >>>>>missing files that i can download somewhere and put back in
> > > their
> > > > > > > >>
> > > > > > > >>right
> > > > > > > >>
> > > > > > > >>>>>places to fix this?  any thoughs?
> > > > > > > >>>>>
> > > > > > > >>>>>dell
> > > > > > > >>>>>windows 2000 sp4
> > > > > > > >>>>
> > > > > > > >>>>
> > > > > > > >>>>
> > > > > > > >>
> > > > > > > >>
> > > > > > >
> > > > > > >
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >
>
>
>

"escalante" <escala***@discussions.microsoft.com> wrote in message
news:A808F3CC-0155-49EB-BA53-9BFAB323B74D@microsoft.com...
> it only ever says 'pci device' and nothing more., so i am not sure what it
> could be.  if it helps, whenever i try to load the driver, it always looks
in
> the c:/winnt/inf file folder first. maybe this is where some files should
be
> that are affecting my online applications. maybe not.  i unistalled the
pci
> device and rebooted. it gave me the same dialogue box about looking for
new
> hardware and prompted me to find the driver, same as ever. i put in the
> windows cd to see if there was anything there, but nothing. then i put in
the
> office 2000 disc but still no driver there either.  i loaded up mozilla
just
> to see if the problem was with explorer, but got the same error where i
can't
> connect.  man, i'm stumped!
>
> "DL" wrote:
>
> > Hard to know what this hw pci device is, without looking at your sys.
> > Suggest you go into hardware devices, look for the exclamation marked
item,
> > see if you get any clues as to what it is. If you dont uninstall the
item
> > then reboot see if win finds the item
> > You mention winupdate; it is a particularly BAD idea sourceing any hw
> > drivers from winupdate, use only the manu.web site for drivers, do NOT
use
> > winupdate.
> >
> > "escalante" <escala***@discussions.microsoft.com> wrote in message
> > news:02D94F8F-F85F-40C2-BAE3-382CAB3B2179@microsoft.com...
> > > yep, everything is clicked in the local area connection properties
> > dialogue
> > > box, as it should be.  sidenote and maybe this is the problem - i
rebooted
> > > for the first time in a while and i remembered that there is a problem
> > with
> > > the pci device. it is looking for new hardware. when i click on disk
> > manager
> > > and look at the properties for it, it says 'this device is not
configured
> > > correctly (code 1).  to reinstall the drivers for this device, click
> > > reinstall driver.'  i did this and search for a windows update but i
don't
> > > think it finds anything.  before it iis finished it says that 'windows
was
> > > unable to locate a driver for ths device. to search another location
click
> > > back, or if you do not want to install a driver now click finish.'  is
> > this a
> > > related problem or something completely different?  where would i find
the
> > > proper driver?
> > >
> > > "DL" wrote:
> > >
> > > > From Start/Settings/Network and Dial up connections
> > > > This will show your network connections, depending how you connect
it
> > should
> > > > show either a Local Area connection (LAN) and or a dial up
connection.
> > > > If using LAN it should be enabled.
> > > > Check properties for the connection
> > > > At the very least Internet Protocol (TCP/IP) should be ticked.
> > > > Possibly also Client for MS Networks, File and Print sharing, if you
are
> > > > connected to a network
> > > >
> > > > If Dial up, the properties should be self explanatory
> > > >
> > > > "escalante" <escala***@discussions.microsoft.com> wrote in message
> > > > news:25BC60CB-9AD2-46F2-BDAD-0222620C8556@microsoft.com...
> > > > > when i run the "start-run-winupdate" i get the "...cannot find
file...
> > > > > required libraries..." error again for this.  we do have a
firewall in
> > the
> > > > > office but i'm not sure how to diable it.  we run a dsl cabled
> > connection.
> > > > >
> > > > > "DL" wrote:
> > > > >
> > > > > > From Start.......Winupdate
> > > > > > Does it connect?
> > > > > > If not, do you have a Firewall? if so disable for a few mins and
try
> > > > again
> > > > > >
> > > > > > If still no connection, what type of connection? - Dial up or
cable
> > etc?
> > > > > >
> > > > > > "escalante" <escala***@discussions.microsoft.com> wrote in
message
> > > > > > news:D49D60B1-5644-4938-A857-B2DD526CB1DA@microsoft.com...
> > > > > > > i ran the sfc /scannow and inserted the windows 2000 cd like
it
> > > > prompted.
> > > > > > it
> > > > > > > ran the scan and it said this:
> > > > > > >
> > > > > > > "please wait while windows verifies that all protected windows
> > files
> > > > are
> > > > > > > intact and in their original versions."  then it said it had
to
> > copy
> > > > some
> > > > > > > files from the cd to the dll cache.  but nothing seems to have
> > > > changed.
> > > > > > > explorer still says "the page cannot be found" and when i
> > send/receive
> > > > in
> > > > > > > outlook it still is saying "the server could not be found".
seems
> > > > there
> > > > > > is a
> > > > > > > broken link somewhere with online applications.  all other
> > > > applications
> > > > > > run
> > > > > > > normal without problems.  do i simply need to reinstall
expolorer
> > &
> > > > > > outlook,
> > > > > > > rather than all of windows 2000?
> > > > > > >
> > > > > > > "Dan Seur" wrote:
> > > > > > >
> > > > > > > > try sfc SPACE /scannow
> > > > > > > >
> > > > > > > > sfc is the command
> > > > > > > > /scannow is a parameter/switch
> > > > > > > > there's gotta be a space between...
> > > > > > > >
> > > > > > > > escalante wrote:
> > > > > > > > > i ran the sfc/scannow as you recommend and got this error
> > message:
> > > > > > > > >
> > > > > > > > > "cannot find the file 'sfc/scannow' (or one of its
> > components).
> > > > make
> > > > > > sure
> > > > > > > > > the path and filename are correct and that all required
> > libraries
> > > > are
> > > > > > > > > available."
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > "DL" wrote:
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >>Syntax: ( using Start/Run)
> > > > > > > > >>
> > > > > > > > >>sfc/scannow
> > > > > > > > >>
> > > > > > > > >>"escalante" <escala***@discussions.microsoft.com> wrote in
> > message
> > > > > > > > >>news:536ABC0A-7345-4B2E-B385-DBF716CB6A71@microsoft.com...
> > > > > > > > >>
> > > > > > > > >>>is there s specific file i need to look for?  i ran a
search
> > for
> > > > > > 'system
> > > > > > > > >>
> > > > > > > > >>file
> > > > > > > > >>
> > > > > > > > >>>checker' and a boatload of files came up on the list.
not
> > sure
> > > > which
> > > > > > one
> > > > > > > > >>
> > > > > > > > >>i
> > > > > > > > >>
> > > > > > > > >>>need to run, a .exe file i assume?  i have the disc in
case i
> > > > need
> > > > > > it.  is
> > > > > > > > >>>there a step by step process to run this file that you
can
> > send
> > > > me,
> > > > > > to see
> > > > > > > > >>
> > > > > > > > >>if
> > > > > > > > >>
> > > > > > > > >>>this might fix the problem of no online connection?
> > > > > > > > >>>
> > > > > > > > >>>thanks
> > > > > > > > >>>
> > > > > > > > >>>
> > > > > > > > >>>"DL" wrote:
> > > > > > > > >>>
> > > > > > > > >>>
> > > > > > > > >>>>In the first instance
> > > > > > > > >>>>see help re system file checker and run that, you may
need
> > your
> > > > win
> > > > > > cd
> > > > > > > > >>>>
> > > > > > > > >>>>"escalante" <escala***@discussions.microsoft.com> wrote
in
> > > > message
> > > > > > > >
>>>>news:013BA6C6-76F4-4AB9-B66D-3A71E7C5BEE7@microsoft.com...
> > > > > > > > >>>>
> > > > > > > > >>>>>hi.  i have recently removed the spysheriff and related
> > viruses
> > > > > > from a
> > > > > > > > >>>>>computer at work. now there is no access to the
internet or
> > the
> > > > > > > > >>
> > > > > > > > >>outlook.
> > > > > > > > >>
> > > > > > > > >>>>i'm
> > > > > > > > >>>>
> > > > > > > > >>>>>thinking the removal process also removed files needed
for
> > > > these.
> > > > > > i
> > > > > > > > >>
> > > > > > > > >>have
> > > > > > > > >>
> > > > > > > > >>>>run
> > > > > > > > >>>>
> > > > > > > > >>>>>the ccleaner, hijackthis, killbox, winsockfix, ewido
> > security
> > > > and
> > > > > > > > >>
> > > > > > > > >>related
> > > > > > > > >>
> > > > > > > > >>>>>type utilities, but still there is nothing.  is there a
fix
> > for
> > > > > > this
> > > > > > > > >>
> > > > > > > > >>that
> > > > > > > > >>
> > > > > > > > >>>>i
> > > > > > > > >>>>
> > > > > > > > >>>>>am overlooking or do i need to reinstall windows (i
hope
> > not)?
> > > > are
> > > > > > > > >>
> > > > > > > > >>there
> > > > > > > > >>
> > > > > > > > >>>>>missing files that i can download somewhere and put
back in
> > > > their
> > > > > > > > >>
> > > > > > > > >>right
> > > > > > > > >>
> > > > > > > > >>>>>places to fix this?  any thoughs?
> > > > > > > > >>>>>
> > > > > > > > >>>>>dell
> > > > > > > > >>>>>windows 2000 sp4
> > > > > > > > >>>>
> > > > > > > > >>>>
> > > > > > > > >>>>
> > > > > > > > >>
> > > > > > > > >>
> > > > > > > >
> > > > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > >
> > > >
> > > >
> >
> >
> >

"escalante" wrote:

> yep, my LAN is connected and working properly.  it is sending & receiving
> packets normally.  under properties & configure, here is what it says:
>
> - all components are checked and in use.
> - using a 3com 3c920 integrated fast ethernet controller (3c905c-tx
> compatible)
> - device type:  network adapters
> - manufacturer:  3com
> - location: pci bus 2, device 12, function 0
>
> says the device is working properly.
>
> - the driver provider is microsoft and is in a system32 folder.

"escalante" <escala***@discussions.microsoft.com> wrote in message
news:80D88073-7D28-44F6-B64D-5EC4569EAE6F@microsoft.com...
> do  you think a system restore to day 'x' before all of this happened will
> fix the problems i am having?  will it put everything back in its right
> place. everything was fine before the spysheriff showed up.
>
>
> "escalante" wrote:
>
> > yep, my LAN is connected and working properly.  it is sending &
receiving
> > packets normally.  under properties & configure, here is what it says:
> >
> > - all components are checked and in use.
> > - using a 3com 3c920 integrated fast ethernet controller (3c905c-tx
> > compatible)
> > - device type:  network adapters
> > - manufacturer:  3com
> > - location: pci bus 2, device 12, function 0
> >
> > says the device is working properly.
> >
> > - the driver provider is microsoft and is in a system32 folder.

"DL" <dl@spoofmail> wrote in message
news:OeTMT7CqFHA.2416@TK2MSFTNGP14.phx.gbl...
> You can try, but I would tend towards a firewall problem
>
> "escalante" <escala***@discussions.microsoft.com> wrote in message
> news:80D88073-7D28-44F6-B64D-5EC4569EAE6F@microsoft.com...
> > do  you think a system restore to day 'x' before all of this happened
will
> > fix the problems i am having?  will it put everything back in its right
> > place. everything was fine before the spysheriff showed up.
> >
> >
> > "escalante" wrote:
> >
> > > yep, my LAN is connected and working properly.  it is sending &
> receiving
> > > packets normally.  under properties & configure, here is what it says:
> > >
> > > - all components are checked and in use.
> > > - using a 3com 3c920 integrated fast ethernet controller (3c905c-tx
> > > compatible)
> > > - device type:  network adapters
> > > - manufacturer:  3com
> > > - location: pci bus 2, device 12, function 0
> > >
> > > says the device is working properly.
> > >
> > > - the driver provider is microsoft and is in a system32 folder.
>
>