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Time IssueI have a problem with Time. Background: We are running Windows 2000 Advanced Server with SP4 with all the latest Critical updates that came down up till now. This server is a DC (HSMain) with two other server (HSsql and HSMail). HSsql is also a Windows 2000 server running SQL 2000 it is also a DC. HSMail is running Windows 2003 and it is set up as a Member server running Exchange 2003. All servers have the latest Critical updates. HSMain gets it's time from an outside source. The HSSql gets it's time for HSMain and HSMail gets it's time also from HSMain. A few week or so I noticed a problem with one of the PC (XP Pro SP1) connected to our network. It stated that it could not get the time from HSMain and it went to HSSql Event Type: Error Event Source: W32Time Event Category: None Event ID: 29 Date: 2/24/2005 Time: 11:57:58 AM User: N/A Computer: ADAMXP2 Description: The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 15 minutes. NtpClient has no source of accurate time. Right after that error another message appeared as follows: Event Type: Information Event Source: W32Time Event Category: None Event ID: 35 Date: 2/24/2005 Time: 12:12:58 PM User: N/A Computer: ADAMXP2 Description: The time service is now synchronizing the system time with the time source hssql.hspop.net After seeing these errors I looked around and found that I was getting the following errors on HSMain: Event Type: Warning Event Source: w32time Event Category: None Event ID: 11 Date: 3/6/2005 Time: 8:38:27 PM User: N/A Computer: HSMAIN Description: The NTP server didn't respond Data: 0000: 00 00 00 00 .... After looking at these I noticed some other issues with HSsql and HSMail. All the servers are up and running and are Replicating with no issues. I tried the following things on HSMain. I ran net time /querysntp and the results were as follows time.nist.gov. I was told by my consultants to try the following net time /setsntp:tock.usno.navy.mil. I then stopped and then restarted the time service. I waited a day and still see the error poping up in the log. I then tried the following command W32tm -once -test -V which came back with the following error End line 1951 Time source failed to produce usable timestamp. begin: ntptry - - fail end line 1682 Time out eccured in sockets Begin: ntptry - - try Begin:coputerinterval end line 2479 sending to server 48 bytes recv'ed from server 48 bytes End line 1885 Begin:ntptry -- delay end line 2012 round trip was 172ms etc etc etc Time source failed to produce usable timestamp Would have skewed forbackwards, jadj, btime - 78125 332 Rejecting logging event 0x8000000B. 888 sec until this event is allowed I hope I gave enough info on this. Thanks Adam Raff Also, if you have a firewall make sure it allows for external time server, I
beleive it's port 123 Show quoteHide quote "Adam Raff" wrote: > Good Morning, > > I have a problem with Time. > > Background: > > We are running Windows 2000 Advanced Server with SP4 with all the latest > Critical updates that came down up till now. This server is a DC (HSMain) > with two other server (HSsql and HSMail). HSsql is also a Windows 2000 > server running SQL 2000 it is also a DC. HSMail is running Windows 2003 and > it is set up as a Member server running Exchange 2003. All servers have the > latest Critical updates. HSMain gets it's time from an outside source. The > HSSql gets it's time for HSMain and HSMail gets it's time also from HSMain. > > A few week or so I noticed a problem with one of the PC (XP Pro SP1) > connected to our network. It stated that it could not get the time from > HSMain and it went to HSSql > > Event Type: Error > Event Source: W32Time > Event Category: None > Event ID: 29 > Date: 2/24/2005 > Time: 11:57:58 AM > User: N/A > Computer: ADAMXP2 > Description: > The time provider NtpClient is configured to acquire time from one or more > time sources, however none of the sources are currently accessible. > No attempt to contact a source will be made for 15 minutes. NtpClient has > no source of accurate time. > > Right after that error another message appeared as follows: > > Event Type: Information > Event Source: W32Time > Event Category: None > Event ID: 35 > Date: 2/24/2005 > Time: 12:12:58 PM > User: N/A > Computer: ADAMXP2 > Description: > The time service is now synchronizing the system time with the time source > hssql.hspop.net > > After seeing these errors I looked around and found that I was getting the > following errors on HSMain: > > Event Type: Warning > Event Source: w32time > Event Category: None > Event ID: 11 > Date: 3/6/2005 > Time: 8:38:27 PM > User: N/A > Computer: HSMAIN > Description: > The NTP server didn't respond > Data: > 0000: 00 00 00 00 .... > > After looking at these I noticed some other issues with HSsql and HSMail. > All the servers are up and running and are Replicating with no issues. > > I tried the following things on HSMain. > > I ran net time /querysntp and the results were as follows time.nist.gov. I > was told by my consultants to try the following > > net time /setsntp:tock.usno.navy.mil. I then stopped and then restarted the > time service. > > I waited a day and still see the error poping up in the log. > > I then tried the following command > > W32tm -once -test -V which came back with the following error > > End line 1951 > Time source failed to produce usable timestamp. > begin: ntptry - - fail > end line 1682 > Time out eccured in sockets > Begin: ntptry - - try > Begin:coputerinterval > end line 2479 > sending to server 48 bytes > recv'ed from server 48 bytes > End line 1885 > Begin:ntptry -- delay > end line 2012 > round trip was 172ms > etc etc etc > > Time source failed to produce usable timestamp > Would have skewed forbackwards, jadj, btime - 78125 332 > > Rejecting logging event 0x8000000B. 888 sec until this event is allowed > > I hope I gave enough info on this. > > Thanks > Adam Raff > > > Hi Nester,
I did try a different time server as you can see. time.nist.gov, I changed it to the following - tock.usno.navy.mil, with no luck. Also since this was working for some time and all of a sudden it stopped working, I don't think its a firewall issue and I did check for port 123 to make sure that it was not set to off or deigned. The only thing that changed on the server were the updates that I did for it on Patch Tuesday. Adam Show quoteHide quote "Nestor" <Nes***@discussions.microsoft.com> wrote in message news:AC54752D-7FA1-48F4-9945-9C1A7E47BB73@microsoft.com... > Also, if you have a firewall make sure it allows for external time server, I > beleive it's port 123 > > "Adam Raff" wrote: > > > Good Morning, > > > > I have a problem with Time. > > > > Background: > > > > We are running Windows 2000 Advanced Server with SP4 with all the latest > > Critical updates that came down up till now. This server is a DC (HSMain) > > with two other server (HSsql and HSMail). HSsql is also a Windows 2000 > > server running SQL 2000 it is also a DC. HSMail is running Windows 2003 and > > it is set up as a Member server running Exchange 2003. All servers have the > > latest Critical updates. HSMain gets it's time from an outside source. The > > HSSql gets it's time for HSMain and HSMail gets it's time also from HSMain. > > > > A few week or so I noticed a problem with one of the PC (XP Pro SP1) > > connected to our network. It stated that it could not get the time from > > HSMain and it went to HSSql > > > > Event Type: Error > > Event Source: W32Time > > Event Category: None > > Event ID: 29 > > Date: 2/24/2005 > > Time: 11:57:58 AM > > User: N/A > > Computer: ADAMXP2 > > Description: > > The time provider NtpClient is configured to acquire time from one or more > > time sources, however none of the sources are currently accessible. > > No attempt to contact a source will be made for 15 minutes. NtpClient has > > no source of accurate time. > > > > Right after that error another message appeared as follows: > > > > Event Type: Information > > Event Source: W32Time > > Event Category: None > > Event ID: 35 > > Date: 2/24/2005 > > Time: 12:12:58 PM > > User: N/A > > Computer: ADAMXP2 > > Description: > > The time service is now synchronizing the system time with the time source > > hssql.hspop.net > > > > After seeing these errors I looked around and found that I was getting the > > following errors on HSMain: > > > > Event Type: Warning > > Event Source: w32time > > Event Category: None > > Event ID: 11 > > Date: 3/6/2005 > > Time: 8:38:27 PM > > User: N/A > > Computer: HSMAIN > > Description: > > The NTP server didn't respond > > Data: > > 0000: 00 00 00 00 .... > > > > After looking at these I noticed some other issues with HSsql and HSMail. > > All the servers are up and running and are Replicating with no issues. > > > > I tried the following things on HSMain. > > > > I ran net time /querysntp and the results were as follows time.nist.gov. I > > was told by my consultants to try the following > > > > net time /setsntp:tock.usno.navy.mil. I then stopped and then restarted the > > time service. > > > > I waited a day and still see the error poping up in the log. > > > > I then tried the following command > > > > W32tm -once -test -V which came back with the following error > > > > End line 1951 > > Time source failed to produce usable timestamp. > > begin: ntptry - - fail > > end line 1682 > > Time out eccured in sockets > > Begin: ntptry - - try > > Begin:coputerinterval > > end line 2479 > > sending to server 48 bytes > > recv'ed from server 48 bytes > > End line 1885 > > Begin:ntptry -- delay > > end line 2012 > > round trip was 172ms > > etc etc etc > > > > Time source failed to produce usable timestamp > > Would have skewed forbackwards, jadj, btime - 78125 332 > > > > Rejecting logging event 0x8000000B. 888 sec until this event is allowed > > > > I hope I gave enough info on this. > > > > Thanks > > Adam Raff > > > > > > Which update was it exactly?
Show quoteHide quote "Adam Raff" wrote: > Hi Nester, > > I did try a different time server as you can see. > time.nist.gov, I changed it to the following - tock.usno.navy.mil, with no > luck. > > Also since this was working for some time and all of a sudden it stopped > working, I don't think its a firewall issue and I did check for port 123 to > make sure that it was not set to off or deigned. > > The only thing that changed on the server were the updates that I did for it > on Patch Tuesday. > > Adam > > > "Nestor" <Nes***@discussions.microsoft.com> wrote in message > news:AC54752D-7FA1-48F4-9945-9C1A7E47BB73@microsoft.com... > > Also, if you have a firewall make sure it allows for external time server, > I > > beleive it's port 123 > > > > "Adam Raff" wrote: > > > > > Good Morning, > > > > > > I have a problem with Time. > > > > > > Background: > > > > > > We are running Windows 2000 Advanced Server with SP4 with all the latest > > > Critical updates that came down up till now. This server is a DC > (HSMain) > > > with two other server (HSsql and HSMail). HSsql is also a Windows 2000 > > > server running SQL 2000 it is also a DC. HSMail is running Windows 2003 > and > > > it is set up as a Member server running Exchange 2003. All servers have > the > > > latest Critical updates. HSMain gets it's time from an outside source. > The > > > HSSql gets it's time for HSMain and HSMail gets it's time also from > HSMain. > > > > > > A few week or so I noticed a problem with one of the PC (XP Pro SP1) > > > connected to our network. It stated that it could not get the time from > > > HSMain and it went to HSSql > > > > > > Event Type: Error > > > Event Source: W32Time > > > Event Category: None > > > Event ID: 29 > > > Date: 2/24/2005 > > > Time: 11:57:58 AM > > > User: N/A > > > Computer: ADAMXP2 > > > Description: > > > The time provider NtpClient is configured to acquire time from one or > more > > > time sources, however none of the sources are currently accessible. > > > No attempt to contact a source will be made for 15 minutes. NtpClient > has > > > no source of accurate time. > > > > > > Right after that error another message appeared as follows: > > > > > > Event Type: Information > > > Event Source: W32Time > > > Event Category: None > > > Event ID: 35 > > > Date: 2/24/2005 > > > Time: 12:12:58 PM > > > User: N/A > > > Computer: ADAMXP2 > > > Description: > > > The time service is now synchronizing the system time with the time > source > > > hssql.hspop.net > > > > > > After seeing these errors I looked around and found that I was getting > the > > > following errors on HSMain: > > > > > > Event Type: Warning > > > Event Source: w32time > > > Event Category: None > > > Event ID: 11 > > > Date: 3/6/2005 > > > Time: 8:38:27 PM > > > User: N/A > > > Computer: HSMAIN > > > Description: > > > The NTP server didn't respond > > > Data: > > > 0000: 00 00 00 00 .... > > > > > > After looking at these I noticed some other issues with HSsql and > HSMail. > > > All the servers are up and running and are Replicating with no issues. > > > > > > I tried the following things on HSMain. > > > > > > I ran net time /querysntp and the results were as follows time.nist.gov. > I > > > was told by my consultants to try the following > > > > > > net time /setsntp:tock.usno.navy.mil. I then stopped and then restarted > the > > > time service. > > > > > > I waited a day and still see the error poping up in the log. > > > > > > I then tried the following command > > > > > > W32tm -once -test -V which came back with the following error > > > > > > End line 1951 > > > Time source failed to produce usable timestamp. > > > begin: ntptry - - fail > > > end line 1682 > > > Time out eccured in sockets > > > Begin: ntptry - - try > > > Begin:coputerinterval > > > end line 2479 > > > sending to server 48 bytes > > > recv'ed from server 48 bytes > > > End line 1885 > > > Begin:ntptry -- delay > > > end line 2012 > > > round trip was 172ms > > > etc etc etc > > > > > > Time source failed to produce usable timestamp > > > Would have skewed forbackwards, jadj, btime - 78125 332 > > > > > > Rejecting logging event 0x8000000B. 888 sec until this event is allowed > > > > > > I hope I gave enough info on this. > > > > > > Thanks > > > Adam Raff > > > > > > > > > > > > Here are the updates that I did that Tuesday from Microsoft.
287282: IE Update 891781: Active X Control 885250: Server Message Block 888113: Hyperlink Object Library 890047: Windows Shell 873333: Drag and Drop 885834: License logging thanks Adam Show quoteHide quote "Nestor" <Nes***@discussions.microsoft.com> wrote in message time.nist.gov.news:3540427C-BEB1-4B86-8739-20E766582B63@microsoft.com... > Which update was it exactly? > > "Adam Raff" wrote: > > > Hi Nester, > > > > I did try a different time server as you can see. > > time.nist.gov, I changed it to the following - tock.usno.navy.mil, with no > > luck. > > > > Also since this was working for some time and all of a sudden it stopped > > working, I don't think its a firewall issue and I did check for port 123 to > > make sure that it was not set to off or deigned. > > > > The only thing that changed on the server were the updates that I did for it > > on Patch Tuesday. > > > > Adam > > > > > > "Nestor" <Nes***@discussions.microsoft.com> wrote in message > > news:AC54752D-7FA1-48F4-9945-9C1A7E47BB73@microsoft.com... > > > Also, if you have a firewall make sure it allows for external time server, > > I > > > beleive it's port 123 > > > > > > "Adam Raff" wrote: > > > > > > > Good Morning, > > > > > > > > I have a problem with Time. > > > > > > > > Background: > > > > > > > > We are running Windows 2000 Advanced Server with SP4 with all the latest > > > > Critical updates that came down up till now. This server is a DC > > (HSMain) > > > > with two other server (HSsql and HSMail). HSsql is also a Windows 2000 > > > > server running SQL 2000 it is also a DC. HSMail is running Windows 2003 > > and > > > > it is set up as a Member server running Exchange 2003. All servers have > > the > > > > latest Critical updates. HSMain gets it's time from an outside source. > > The > > > > HSSql gets it's time for HSMain and HSMail gets it's time also from > > HSMain. > > > > > > > > A few week or so I noticed a problem with one of the PC (XP Pro SP1) > > > > connected to our network. It stated that it could not get the time from > > > > HSMain and it went to HSSql > > > > > > > > Event Type: Error > > > > Event Source: W32Time > > > > Event Category: None > > > > Event ID: 29 > > > > Date: 2/24/2005 > > > > Time: 11:57:58 AM > > > > User: N/A > > > > Computer: ADAMXP2 > > > > Description: > > > > The time provider NtpClient is configured to acquire time from one or > > more > > > > time sources, however none of the sources are currently accessible. > > > > No attempt to contact a source will be made for 15 minutes. NtpClient > > has > > > > no source of accurate time. > > > > > > > > Right after that error another message appeared as follows: > > > > > > > > Event Type: Information > > > > Event Source: W32Time > > > > Event Category: None > > > > Event ID: 35 > > > > Date: 2/24/2005 > > > > Time: 12:12:58 PM > > > > User: N/A > > > > Computer: ADAMXP2 > > > > Description: > > > > The time service is now synchronizing the system time with the time > > source > > > > hssql.hspop.net > > > > > > > > After seeing these errors I looked around and found that I was getting > > the > > > > following errors on HSMain: > > > > > > > > Event Type: Warning > > > > Event Source: w32time > > > > Event Category: None > > > > Event ID: 11 > > > > Date: 3/6/2005 > > > > Time: 8:38:27 PM > > > > User: N/A > > > > Computer: HSMAIN > > > > Description: > > > > The NTP server didn't respond > > > > Data: > > > > 0000: 00 00 00 00 .... > > > > > > > > After looking at these I noticed some other issues with HSsql and > > HSMail. > > > > All the servers are up and running and are Replicating with no issues. > > > > > > > > I tried the following things on HSMain. > > > > > > > > I ran net time /querysntp and the results were as follows Show quoteHide quote > > I > > > > was told by my consultants to try the following > > > > > > > > net time /setsntp:tock.usno.navy.mil. I then stopped and then restarted > > the > > > > time service. > > > > > > > > I waited a day and still see the error poping up in the log. > > > > > > > > I then tried the following command > > > > > > > > W32tm -once -test -V which came back with the following error > > > > > > > > End line 1951 > > > > Time source failed to produce usable timestamp. > > > > begin: ntptry - - fail > > > > end line 1682 > > > > Time out eccured in sockets > > > > Begin: ntptry - - try > > > > Begin:coputerinterval > > > > end line 2479 > > > > sending to server 48 bytes > > > > recv'ed from server 48 bytes > > > > End line 1885 > > > > Begin:ntptry -- delay > > > > end line 2012 > > > > round trip was 172ms > > > > etc etc etc > > > > > > > > Time source failed to produce usable timestamp > > > > Would have skewed forbackwards, jadj, btime - 78125 332 > > > > > > > > Rejecting logging event 0x8000000B. 888 sec until this event is allowed > > > > > > > > I hope I gave enough info on this. > > > > > > > > Thanks > > > > Adam Raff > > > > > > > > > > > > > > > > > > Hello Adam,
Good to hear from you. According to your post, I understand you meet a time issue. Because HSMain plays an important role in your configuration regarding time, I suggest that we focus on HSMain, and resolve the event 11 first. By the way, what is the result when you run net time /querysntp? Now you can try the following steps: 1. Open up UDP ports 1024 and above on the firewall. 2. Run "w32tm -v -once" again. What is the result? If the issue persists, please help me gather the following information: Dump the W32Time registry key: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Parameters] 1. Click Start, and then click Run. 2. In the Open box, type regedit, and then click OK. 3. Locate and then click to select the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Parameters 4. Right click the key and export it to a .reg file. 5. Compress it and send to v-fra***@microsoft.com for further research. I look forward to your reply! Best regards, Frances He Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. Hi Frances,
net time /querysntp - The current sntp value is North-America.pool.ntp.org (I just changed to this today via a suggestion from our consultants) Question on your request, why am I opening all my UDP ports of 1024 and above? Can you give me some time of range? My understanding is that ntp works off of port 123 not sure of it's UDP or TCP? Also I noticed that in your command that you want me to run "W32tm -v -once" you did not put -test in the command. If I am correct this will then write information to my server? Please understand that I have no clue what I am doing here so I am asking questions before I do it. Please have a little patience. What I have done so far is by reading and working with our consultants. Thanks for your help and patience in this matter Adam Show quoteHide quote "Frances [MSFT]" <v-fra***@microsoft.com> wrote in message news:91nYYN6IFHA.3688@TK2MSFTNGXA02.phx.gbl... > > Hello Adam, > > Good to hear from you. > > According to your post, I understand you meet a time issue. Because HSMain > plays an important role in your configuration regarding time, I suggest > that we focus on HSMain, and resolve the event 11 first. > > By the way, what is the result when you run net time /querysntp? > > Now you can try the following steps: > > 1. Open up UDP ports 1024 and above on the firewall. > > 2. Run "w32tm -v -once" again. > What is the result? > > If the issue persists, please help me gather the following information: > Dump the W32Time registry key: > [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Parameters] > > 1. Click Start, and then click Run. > 2. In the Open box, type regedit, and then click OK. > 3. Locate and then click to select the following registry key: > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Parameters > 4. Right click the key and export it to a .reg file. > 5. Compress it and send to v-fra***@microsoft.com for further research. > > > I look forward to your reply! > > Best regards, > > Frances He > > > Microsoft Online Partner Support > Get Secure! - www.microsoft.com/security > > ===================================================== > > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > > ===================================================== > This posting is provided "AS IS" with no warranties, and confers no rights. > Hello Adam,
Thank you for your feedback. As for your concern, the reason to open up UDP ports 1024 and above on the firewall temporarily is as follows: According to my experience, when the client attempts to open a session with the NTP server the Destination port is 123 by default but the Source port could be any port including and above port 1024. Therefore when the NTP server tried to respond back to the port specified by the Windows 2000 server the response was blocked by the firewall. As for "W32tm -v -once", this command is common when troubleshooting time issues. It is used to show the w32time related output. Don't worry about it. If the issue persists, please help to dump the W32Time registry key for further research. I understand your situation. Please go ahead. I am waiting for your reply! Best regards, Frances He Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. Hi Frances,
If I am understanding you right The Source Port being 1024 or above is the port that comes from HSMain, that is the time service asking for the time (LAN to WAN) The Destination port being 123 is the port that receives the information from the Time server to the Time service on HSMain. (WAN to LAN) If I am understanding this correctly, then all I should have to do is open port 123 since all ports are open from the LAN to the WAN but not the other way around. If I have this confused and mixed up then my problem is that once I open up 1024 and above is there a way to figure out what port it's using and to lock it to that port. Otherwise I am open to a lot of stuff. Adam Show quoteHide quote "Frances [MSFT]" <v-fra***@microsoft.com> wrote in message news:mP1G3HJJFHA.3128@TK2MSFTNGXA02.phx.gbl... > Hello Adam, > > Thank you for your feedback. > > As for your concern, the reason to open up UDP ports 1024 and above on the > firewall temporarily is as follows: > > According to my experience, when the client attempts to open a session with > the NTP server the Destination port is 123 by default but the Source port > could be any port including and above port 1024. Therefore when the NTP > server tried to respond back to the port specified by the Windows 2000 > server the response was blocked by the firewall. > > As for "W32tm -v -once", this command is common when troubleshooting time > issues. It is used to show the w32time related output. Don't worry about it. > > If the issue persists, please help to dump the W32Time registry key for > further research. > > I understand your situation. Please go ahead. I am waiting for your reply! > Best regards, > > Frances He > > > Microsoft Online Partner Support > Get Secure! - www.microsoft.com/security > > ===================================================== > > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > > ===================================================== > This posting is provided "AS IS" with no warranties, and confers no rights. > Hello Adam,
I think it is just opposite to what you understand. Generally speaking, when the connection is made to the NTP server the destination port is normally UDP port 123 but the source port can be a random UDP port above 1024. Therefore on the firewall please make sure that UDP ports above 1024 are open for the NTP Servers response. I have fixed a similar issue for a previous customer by opening UDP ports above 1024 on his Firewall and things are working great since then. Regarding your concern, please use Network monitor to monitor the network. You can refer to the following KB to get more idea about netmon. About Network Monitor 2.0 http://msdn.microsoft.com/library/default.asp?url=/library/en-us/netmon/netm on/about_network_monitor_2_0.asp 148942 How to Capture Network Traffic with Network Monitor http://support.microsoft.com/?id=148942 You can download netmon from the link below. It is a time-bombed version of Network Monitor: ftp://ftp.microsoft.com/PSS/Tools/NetMon/NETMON2.ZIP If you have any further questions, don't hesitate to get in touch! Best regards, Frances He Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. Hi Frances,
I am getting stuck on the lingo here can you please give me an example like I did for you on my previous email. You can use HSMain as the server. Such as the following I am getting very confused between the Source and Destination what starts it and what finishes it. In my earlier example I stated the following The Source Port being 1024 or above is the port that comes from HSMain, that is the time service asking for the time (LAN to WAN) The Destination port being 123 is the port that receives the information from the Time server to the Time service on HSMain. (WAN to LAN) From what you are saying it should be as follows: The Source Port being 123 is the port on my firewall that HSMain uses to allow the Time Services call to get out. In essences, HSMain asking for the correct time so it sends out to North-America.pool.ntp.org. (LAN to WAN) The Destination Port 1024 or above, being the response from North-America.pool.ntp.org, and uses port 1024 or above on my firewall to allow the response back into our network so that HSMain Time Services can update HSMain clock. (WAN to LAN) Is this correct? Show quoteHide quote "Frances [MSFT]" <v-fra***@microsoft.com> wrote in message http://msdn.microsoft.com/library/default.asp?url=/library/en-us/netmon/netmnews:E$V$oxWJFHA.2648@TK2MSFTNGXA02.phx.gbl... > Hello Adam, > > I think it is just opposite to what you understand. > > Generally speaking, when the connection is made to the NTP server the > destination port is normally UDP port 123 but the source port can be a > random UDP port above 1024. Therefore on the firewall please make sure > that UDP ports above 1024 are open for the NTP Servers response. > > I have fixed a similar issue for a previous customer by opening UDP ports > above 1024 on his Firewall and things are working great since then. > > Regarding your concern, please use Network monitor to monitor the network. > You can refer to the following KB to get more idea about netmon. > > About Network Monitor 2.0 > Show quoteHide quote > on/about_network_monitor_2_0.asp > > 148942 How to Capture Network Traffic with Network Monitor > http://support.microsoft.com/?id=148942 > > You can download netmon from the link below. It is a time-bombed version of > Network Monitor: > ftp://ftp.microsoft.com/PSS/Tools/NetMon/NETMON2.ZIP > > > If you have any further questions, don't hesitate to get in touch! > > Best regards, > > Frances He > > > Microsoft Online Partner Support > Get Secure! - www.microsoft.com/security > > ===================================================== > > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > > ===================================================== > This posting is provided "AS IS" with no warranties, and confers no rights. > Hello Adam,
It seems that we dwell on the firewall, which is not the original main concern. I suggest that you use netmon to capture the network packets and send the related file to me. After analyzing the file, I can make sure whether it is useful to open up ports on the firewall according to your real environment. Please follow the steps below. Step 1: Install a Network Monitor: ======================= 1. To obtain a time-bombed version of Network Monitor, visit the following Microsoft Web site: ftp://ftp.microsoft.com/PSS/Tools/NetMon/NETMON2.ZIP 2. Download the netmon2.zip file. The password for that zip is "trace" (no quotation marks). 3. Run the qfesetup.exe file to install Network Monitor on HSMain. Step 2: Use the Network Monitor: ======================== 1. Stop Windows Time service. 2. Run Network Monitor. You will see the Select a network window. (If not, please select Capture->Networks from the menu). In the popup box, expand "Local Computer" and you'll see several entries. If the computer has more than one NIC equipped, use "ipconfig /all" command under Command Prompt to check the MAC address and then select the correct one in that window. 3. Click Start on the Capture menu. 4. Start Windows Time service. 5. Click Stop on the Capture menu. 6. Click File->Save as to save the capture. 7. Compress the file and send it to v-fra***@microsoft.com for further research. I am looking forward to your reply! Best regards, Frances He Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. Hi Frances,
The link that you provided is no good. Also we may have fixed the problem at this time but I would still like to verify what you are saying just in case. Thanks Adam Show quoteHide quote "Frances [MSFT]" <v-fra***@microsoft.com> wrote in message news:qAxjl%23gJFHA.3548@TK2MSFTNGXA02.phx.gbl... > Hello Adam, > > It seems that we dwell on the firewall, which is not the original main > concern. I suggest that you use netmon to capture the network packets and > send the related file to me. After analyzing the file, I can make sure > whether it is useful to open up ports on the firewall according to your > real environment. > > Please follow the steps below. > > Step 1: Install a Network Monitor: > ======================= > > 1. To obtain a time-bombed version of Network Monitor, visit the following > Microsoft Web site: > ftp://ftp.microsoft.com/PSS/Tools/NetMon/NETMON2.ZIP > > 2. Download the netmon2.zip file. The password for that zip is "trace" (no > quotation marks). > > 3. Run the qfesetup.exe file to install Network Monitor on HSMain. > > Step 2: Use the Network Monitor: > ======================== > > 1. Stop Windows Time service. > > 2. Run Network Monitor. > You will see the Select a network window. (If not, please select > Capture->Networks from the menu). In the popup box, expand "Local Computer" > and you'll see several entries. If the computer has more than one NIC > equipped, use "ipconfig /all" command under Command Prompt to check the MAC > address and then select the correct one in that window. > > 3. Click Start on the Capture menu. > > 4. Start Windows Time service. > > 5. Click Stop on the Capture menu. > > 6. Click File->Save as to save the capture. > > 7. Compress the file and send it to v-fra***@microsoft.com for further > research. > > I am looking forward to your reply! > > Best regards, > > Frances He > > > Microsoft Online Partner Support > Get Secure! - www.microsoft.com/security > > ===================================================== > > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > > ===================================================== > This posting is provided "AS IS" with no warranties, and confers no rights. > Hello Adam,
I have tried the link for you and it seemed to work properly. Please recheck it to make sure all the addresses appear in the address box. The link may have breaks which could be influencing your inability to find the proper website. Test it out again and let me know if there are still some issues. I strongly suggest that you use netmon to check the port in your scenario. About Win32 Network Time Synchronization Service, you can see the w32time white paper from the Microsoft FTP site at: ftp://ftp.microsoft.com/reskit/y2kfix/x86/w32time/w32time.doc If you have any further questions, don't hesitate to get in touch! Best regards, Frances He Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. Hi Frances,
I get the following message The page can not be displayed. I will try this from home and see what I can do from there. Adam Show quoteHide quote "Frances [MSFT]" <v-fra***@microsoft.com> wrote in message news:44xRLbSKFHA.1532@TK2MSFTNGXA02.phx.gbl... > Hello Adam, > > I have tried the link for you and it seemed to work properly. > > Please recheck it to make sure all the addresses appear in the address box. > The link may have breaks which could be influencing your inability to find > the proper website. > > Test it out again and let me know if there are still some issues. > > I strongly suggest that you use netmon to check the port in your scenario. > > About Win32 Network Time Synchronization Service, you can see the w32time > white paper from the Microsoft FTP site at: > ftp://ftp.microsoft.com/reskit/y2kfix/x86/w32time/w32time.doc > > If you have any further questions, don't hesitate to get in touch! > > Best regards, > > Frances He > > > Microsoft Online Partner Support > Get Secure! - www.microsoft.com/security > > ===================================================== > > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > > ===================================================== > This posting is provided "AS IS" with no warranties, and confers no rights. > Hello Adam,
If you cannot download the netmon2.zip and the white paper I offered, please send an email to v-fra***@microsoft.com. I can send them directly to you if you want. If you have any other concern, please feel free to let us know. Best regards, Frances He Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. Hello Adam,
We haven't heard from you. How is it going? Please feel free to respond to the newsgroups if you need additional help. Have a great day! Best regards, Frances He Microsoft Online Partner Support Get Secure! - www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights.
Identifiying cause of "Found New Hardware" wizard
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