Installed a new Diamond USB Hardware modem on COM 4 and now my mouse(PS/2
w/adapter) will no longer right-click. No driver needed for install but I
think W2KPro installed an *.inf file from the WINNT/system32 folder. Tried
modem on COM 5 and changing Interrupt from 4 to 3 and it didn't help.
Installing Intellimouse was no fix either. Possible IRQ or COM conflicts? I
am lost so if anyone can reply with a possible fix I appreciate. Running
IE6.

TIA!

58Toyopet

What do the settings for the mouse & modem say in Device Manager?

Daft question but have you tried another mouse ?

Jud

win.ntli.net:

Not daft but smart question. Yes, I have tried another mouse and it would
only move the cursor around not allow me to click left or right. Probably
because it was an older USB mouse. Thanks for any further thoughts you may
have. :-D

58Toyopet

Device Manager Settings: Modem Properties

General Tab:  SM56USBSL V.92 Modem #2
              Device type: Modems
              Manufacturer: DIAMOND
              Location: USB Device

              Device Status: This device is working properly

Device usage: Use this device (enable)

_________________________________________________________________________

Modem Tab:    Port: COM5
              Speaker volume: Off
              Maximum Port Speed: 460800
              Dial Control: Wait for dial tone before dialing(checked)

_________________________________________________________________________

Diagnostics Tab:

Modem Information: Field: Hardware ID
                          Value: USB\Vid_0483&Pid_7554&Rev_0200
                          Command: (empty)
                          Response: (empty)
                          Logging: (unchecked)

_________________________________________________________________________

Advanced Tab:

Extra Settings: Extra initialization commands: (empty)

Advanced Port Settings: Use FIFO buffers(checked)

Receive Buffer: High (14)

Transmit Buffer: High (16)

COM Port Number: COM5

_________________________________________________________________________

Driver Tab:

SM56USBSL V.92 USB Modem #2

Driver Provider: DIAMOND

Driver Date: Not available

Driver Version: 3.20.4.384

Digital Signer: Not digitally signed

_________________________________________________________________________

Power Management Tab:

SM56USBSL V.92 USB Modem #2

Allow this device to bring the computer out of standby: (checked)

_________________________________________________________________________
_________________________________________________________________________

Device Manager Settings: Mouse Properties

General Tab: Microsoft PS/2 Port Mouse (Intellipoint)

             Device type: Mice and other pointing devices
             Manufacturer: Microsoft
             Location: on PCI bus
             Device status: This device is working properly
_________________________________________________________________________

Advanced Settings Tab:

             Sample Rate: 60 reports / second
             Wheel Detection: Assume wheel is present
             Input Buffer Length: 100 packets
             Fast Initialization: (checked)
_________________________________________________________________________

Driver Tab:

Microsoft PS/2 Port Mouse (Intellipoint)

             Driver Provider: Microsoft
             Driver Date: 03-Jun-04
             Driver Version: 5.20.413.0
             Digital Signer: Microsoft Windows Hardware Compatibility Publi
                                                                     -sher
___________________________________________________________________________

Resources Tab: Microsoft PS/2 Port Mouse (Intellipoint)

             Resource settings:
                                Resource type: Interrupt Request
                                Setting: 12
             Conflicting device list: No conflicts
___________________________________________________________________________

Power Management Tab:

             Microsoft PS/2 Port Mouse (Intellipoint)

Allow this device to bring the computer out of standby: (unchecked)

___________________________________________________________________________


Thanks for helping out as I will be monitoring this thread for your ongoing
support. :-D

58Toyopet

have you tried deleting the mouse from the hardware list and
allowing OS to find it again ?

If you remove the modem is the problem with the mouse
resolved ?


Show quoteHide quoteUSB\Vid_0483&Pid_7554&Rev_0200
Show quoteHide quote           -sher
Show quoteHide quotefor your ongoing
Show quoteHide quote

@TK2MSFTNGP10.phx.gbl:

  Yes, uninstalled both the mouse and driver, rebooted and still had   
same trouble.

Later, removed modem(uninstall) & removed driver. After reboot, with no
modem or driver on system(hardware or software), same trouble.

I don't know if by installing the new modem some settings were changed in
the IRQ or port settings or maybe even in the registry but nothing we've
tried so far seems to be working.

Note: I've tried to reverse the mouse buttons in the mouse settings(right-
handed vs. left-handed). The physical right button then works but brings up
only the menus normally associated with a left-click. Hence, both buttons
on mouse are working but the context menu and anything else normally
associated with the right button is disabled.

Please keep this thread going folks as I am VERY grateful to all who can
offer their advice or thoughts. TIA!

58Toyopet

Update on the mouse problem:

Fiddled around with settings in Intellipoint and manually reset everything
to factory defaults with exception of setting both left buttons and both
right buttons on Trackball Explorer to click and right-click respectively.
(I have a Logitech Marble Mouse with only two buttons). Somewhere in the
duplication it must have enabled whatever was previously disabled.
Everything is back to normal now and the mouse is working fine.
Thanks to all who offered their advice and support as it was greatly
appreciated during my time of frustration.

58Toyopet

Can't reboot after installing SP4 - please help!
Show Desktop Button Has Gone!!
Convert EXE into Windows Service
Shortcut that mimicks Ctrl+Alt+Del
Amend default C:\Programs installation folder
Problem installing W2003 SP1
weird looking hidden System files
SUS and the XP SP2 update deadline
default browser
Copying a users workstation profile