C++ runtime error starting Acrobat Pro?

4 Apr 2005 3:49 PM

Snapshot

For no apparent reason, many staffers I support are unable to launch Acrobat
Pro 6.0 this morning getting a Visual C++ runtime error ... "abnormal program
termination". The error points to the program's .exe file.
I've tried reinstalling the application, reinstalling IE6, installing
security updates, but all no good. Any bright ideas out there? Thanks much.

4 Apr 2005 4:21 PM

Dave Patrick

Get in touch with their application support.

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Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

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"Snapshot" wrote:
| For no apparent reason, many staffers I support are unable to launch
Acrobat
| Pro 6.0 this morning getting a Visual C++ runtime error ... "abnormal
program
| termination". The error points to the program's .exe file.
| I've tried reinstalling the application, reinstalling IE6, installing
| security updates, but all no good. Any bright ideas out there? Thanks
much.

8 Apr 2005 2:54 AM

George Hester

Well more than likely the ActiveX that Acrobat uses with IE doesn't have permissions. It's a security issue.

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George Hester
_________________________________

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"Snapshot" <Snaps***@discussions.microsoft.com> wrote in message news:387214C0-D60A-4F57-9735-9515B7EE26A4@microsoft.com...
> For no apparent reason, many staffers I support are unable to launch Acrobat
> Pro 6.0 this morning getting a Visual C++ runtime error ... "abnormal program
> termination". The error points to the program's .exe file.
> I've tried reinstalling the application, reinstalling IE6, installing
> security updates, but all no good. Any bright ideas out there? Thanks much.