Event id 3003 - LoadPerf

18 Feb 2005 7:04 PM

Jennifer Mar

Hi,

I am getting this combination of errors in my event log... I am running windows 2003 Enterprise with terminal services. please let me know if you have any ideas of why this might be happening. the only thing i did on the server was run a detect and repair on office 2003.

Thanks,

Jen

Source: LoadPerf
Event ID: 3011
Description: Unloading the performance counter strings for service outlook (outlook) failed. The Error code is the first DWORD in Data section.

Source: LoadPerf
Event ID: 3003
Description: The SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib key could not be opened or accessed in order to install counter strings.The Win32 status returned by the call is the first DWORD in Data section.

Source: LoadPerf
Event ID: 3009
Description: Installing the performance counter strings for service Outlook (Outlook) failed. The Error code is the first DWORD in Data section.

8 Apr 2005 9:27 AM

Rainer H.

Hi,

Does anyone fix the problem?
If so, can you tell me how?

Regards
Rainer H.

Show quoteHide quote

"Jennifer Mar" wrote:

> Hi,
>
> I am getting this combination of errors in my event log... I am running windows 2003 Enterprise with terminal services. please let me know if you have any ideas of why this might be happening. the only thing i did on the server was run a detect and repair on office 2003.
>
> Thanks,
>
> Jen
>
>
> Source: LoadPerf
> Event ID: 3011
> Description: Unloading the performance counter strings for service outlook (outlook) failed. The Error code is the first DWORD in Data section.
>
> Source: LoadPerf
> Event ID: 3003
> Description: The SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib key could not be opened or accessed in order to install counter strings.The Win32 status returned by the call is the first DWORD in Data section.
>
> Source: LoadPerf
> Event ID: 3009
> Description: Installing the performance counter strings for service Outlook (Outlook) failed. The Error code is the first DWORD in Data section

8 Apr 2005 9:51 PM

Crouchie1998

You need to go to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

Look for the perf services (not sure which one) & set the timeout for
something more than 5000 (5 secs).

Close registry editor & restart.

There is another article that references something completely different
though:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q325727

Crouchie1998
BA (HONS) MCP MCSE

14 Apr 2005 8:28 PM

Wes

As with previous editions of Office - Outlook 2003 requires the administrator
to launch Outlook to complete the configuration. If you build a terminal
server and install office 2003, you must login as an admin and configure and
launch Outlook to complete the configuration and load the Performance Counter
Strings (you will get an event ID 1000 confirming this). After that, all
users should be able to launch Outlook without any errors being written to
the event log.

Show quoteHide quote

"Jennifer Mar" wrote:

> Hi,
>
> I am getting this combination of errors in my event log... I am running windows 2003 Enterprise with terminal services. please let me know if you have any ideas of why this might be happening. the only thing i did on the server was run a detect and repair on office 2003.
>
> Thanks,
>
> Jen
>
>
> Source: LoadPerf
> Event ID: 3011
> Description: Unloading the performance counter strings for service outlook (outlook) failed. The Error code is the first DWORD in Data section.
>
> Source: LoadPerf
> Event ID: 3003
> Description: The SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib key could not be opened or accessed in order to install counter strings.The Win32 status returned by the call is the first DWORD in Data section.
>
> Source: LoadPerf
> Event ID: 3009
> Description: Installing the performance counter strings for service Outlook (Outlook) failed. The Error code is the first DWORD in Data section