"Colleen" wrote:
>I was trying to download Windows XP Service Pack 2 on my IBM laptop, and I
>intended to follow that with a download of Service Pack 3.  However, the
>Service Pack 2 download totally shut down my computer, and I am not able to
>access any of the recovery functions except the "reformat hard drive"
>function.  Obviously, I do not want to reformat my hard drive.  Can someone
>please help me?
>
> I have posted this to several forums, because I am not sure which is the
> best one, so please excuse my redundancy.
>
> Thank you.
> Colleen

> What happens when you turn on the computer? Please be specific. Error
> messages, etc.
>
>

> It boots to Windows, asks me for my PW, and I enter it.  I then get
> the error message "Windows cannot load the user's profile but has
> logged you on with the default user's settings.  Detail: Insufficient
> system resources exist to complete the requested service."
>
> I click "OK".  Then I get a screen to enter my PW again, and I get the
> error message "A problem is preventing Windows from accurately
> checking the license for this computer.  Error Code 0x90070002."
>
> I hope this helps you to help me.
>
> Thanks.
> Colleen
> Dave Patrick wrote:
>
>> What happens when you turn on the computer? Please be specific. Error
>> messages, etc.
>>