Ntkrnlmp.exe

11 May 2009 2:53 PM

SKnOR

I'm having problems with a PC (Windows 2000sp4, up-to-date with patches) that
will not shut off. It reboots when I select shutdown or shutdown and power
off. I looked at the event viewer and found a bugcheck (0x0000009F). It's
generating small dump files. I ran the dump files through the windg utility
and it identified "Ntkrnlmp.exe" as the problem child. What's my next step?
(p.s. This does not involve Quicken.)

11 May 2009 4:14 PM

Buffalo

SKnOR wrote:

> I'm having problems with a PC (Windows 2000sp4, up-to-date with
> patches) that will not shut off. It reboots when I select shutdown
> or shutdown and power off. I looked at the event viewer and found a
> bugcheck (0x0000009F). It's generating small dump files. I ran the
> dump files through the windg utility and it identified "Ntkrnlmp.exe"
> as the problem child. What's my next step? (p.s. This does not
> involve Quicken.)

http://www.annoyances.org/exec/forum/win2000/t999618341 may help.
Buffalo