(Running 2000-Pro, SP-4, IE-6, classic mode.)

On this computer I have rarely used the Administrator
account; I have, for years, used a User account.  This
evening I'm unable to access it.  When I'm asked for my user
name and password, and I enter them correctly, I get two
error messages.  The first one counts down for 30 seconds or
so, and is then replaced by the second one which also counts
down for 30 seconds, and then disappears.  Here are the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\ to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\.  Contact your network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile cannot be
loaded.  Contact your network administrator.

DETAIL - Access is denied.

Suggestions to resolve this problem appreciated.

Thanks.

Show quote Hide quote When you log on as Administrator, what do you see when you examine the
access permissions to this folder: C:\Documents and
Settings\cwlee.System-3\Application Data\Microsoft\CryptnetUrlCache\?

"When you log on as Administrator, what do you see when you
examine the access permissions to this folder: C:\Documents
and Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?"

Thanks for responding.

First, the address you asked about above, from my original
post, cannot be followed as shown.  If the term in that
address "cwlee.System-3" is replaced with "cwlee" then I can
follow the path all the way to:  CryptnetUrlCache.   That
directory has two sub-directories, "Content" and "MetaData".

If I right click on CryptnetUrlCache, and then click either
sharing or properties I get a screen with 3 tabs, labeled:
General, Sharing, and Security.  I believe you are asking
about the one named Sharing.

The Sharing tab has "Do not share this folder" checked, and
the rest of the tab has no data.

The General tab has location, size( 172KB), size on
disk(248KB), contains(30 files, 2 folders), and a creation
date (May 4, 2004).

The Security tab, in the upper portion, lists two items:
     Administrators (SYSTEM-3\Administrators)
     SYSTEM

In the middle section none of the "permissions" categories
have any checkmarks - no marks in allow, no marks in deny.

Near the bottom is a statement, which is checked, saying
"Allow inheritable permissions from parent to propagate to
this object.

Above the previous statement there is a button marked
"Advanced" and it says "Additional permissions are present
but not viewable here.  Press Advanced to see them."

When I press Advanced another screen opens, with three tabs,
labeled:  Permissions, Auditing, and Owner.

The Permissions tab has an area near the top which lists the
two items previously shown [SYSTEM and Administrators
(SYSTEM-3\Administrators)], with headings for Type(key
symbol, and the word Allow), Permission(Full Control), and
Apply to(This folder only).

Near the bottom of that tab is a checked box saying "Allow
inheiritable permissions from parent to propagate to this
object."

There is another box below that one, unchecked, which says
"Reset permissions on all child objects and enable
propagation of inheritable permissions."

The Auditing tab has no entries on most of the screen, but
near the bottom there are two boxes, similar to the two
boxes described immediately above, with the term "auditing
entries" replacing "permissions."

The third tab, "Owner", says the current owner of this item
is "Administrators(System-3\Administrators).  Below that
statement is an area with the title "Change owner to".
There are two nearly identical listings:  The first has a
single head symbol, followed by "administrator
(SYSTEM-3\administrator), and the second has a double head
symbol, followed by "Administrators
(SYSTEM-3\Administrators).

The bottom of the third tab, "Owner", has an unchecked box
saying "Replace owner on subcontainers and objects."

Whew!  I hope that gives you what you were asking for, and
that you are then able to advise me how to resolve the
issue.

Thanks.

=========================

Show quoteHide quote

Your original profile folder was "c:\Documents and Settings\cwlee".
At some stage you acquired a new profile folder, "c:\Documents and
Settings\cwlee\System-3". This is not unusual although the reasons for it
happening are not entirely clear. You now have two options:
a) Revert to the original profile folder.
b) Resolve the issue you have with the current profile folder.

Since Option a) may cause your computer to drop back by several years
(considering that you're running Win2000!), I suggest you follow this option
only if all else fails. Before we drop it altogether, let's find out when it
was last used. Here is how you can do it:
- Log on as administrator
- Click Start / Run
- Type the three letters     cmd
- Click the OK button
- Type this command:
   dir /ah "c:\documents and settings\cwlee\nt*.*"
- Press the Enter key.
- Report the file dates you see.

On to Option b): We need to find out if this profile folder has really
disappeared of if it's invisible, inaccessible or hiding under a different
name. Here is how you do it:
- Log on as administrator
- Click Start / Run
- Type the three letters     cmd
- Click the OK button
- Type this command:
   dir  /ah  /s "c:\documents and settings\ntuser.*" | more
- Press the Enter key.
- Report every folder name ("directory of") that you see.

Show quoteHide quote

Thank you.

(Under Option a) ... "Report the file dates you see."

Four dates shown, as follows:

     06/20/2009  07:19p
     06/20/2009  07:19p
     06/14/2009  03:22p
     06/20/2009  07:12p

(Under Option b) ... "Report every folder name ('directory
of') that you see."

There were three, each of which started as:

     Directory of c:\documents and settings\    and then
differed, with the
     ending being:

          Administrator
          All Users
          CWLEE

I believe that is what you wanted.

I really appreciate your continuing to assist me with this
problem.

Thanks again.

=================================

Show quoteHide quote

From what you report it appears that there is exactly one profile folder:
"c:\Documents and Settings\CWLee", and that the registry points at a
non-existing folder. Why it would do so I cannot understand - I've never
seen this phenomenon. You have two options:
a) Modify the registry so that it points at the correct folder. This is the
cleaner solution but since it involves modifying the registry, it involves a
certain risk at the hands of the inexperienced.
b) Copy the existing profile folder to the folder that the registry expects.
This is more laborious by there is no risk involved.

Which option do you prefer? In your reply you should also post the result of
the following steps:
- Log on as administrator
- Click Start / Run
- Type the three letters     cmd
- Click the OK button
- Type these commands:
   cacls "c:\Documents and Settings\CWLee" > c:\test.txt{Enter}
   notepad c:\test.txt{Enter}


Show quoteHide quote

"Which option do you prefer? In your reply you should also
post the result of the following steps:"

I prefer option b, and if that doesn't work then, later, try
option a.

When I typed cmd and pressed enter, the screen opened with:

C:\Documents and Settings\Administrator>

I then typed the next instruction, both with a space after
the > and without a space, as follows:  cacls "c:\Documents
and Settings\CWLee" > c:\test.txt      In both cases the
next thing that appeared was the opening line, as shown
above and repeated here:

C:\Documents and Settings\Administrator>

(I'm guessing I did something wrong here)

When I typed the next command, another screen opened which
said:

c:\Documents and Settings\CWLEE NT AUTHORITY\SYSTEM:F

(and then on the next line, but about half the way across
the screen:)

BUILTIN\administrators:F

Again, thanks, and I await your next message.  I won't be
back at my computer for 1-2 hours.

===============================

Show quoteHide quote

I previously wrote this:
- Type these commands and press {Enter} after each:
   cacls "c:\Documents and Settings\CWLee" > c:\test.txt
   notepad c:\test.txt{Enter}

You did the "cacls" bit but forgot the "notepad" bit. I need this
information to continue.


Show quoteHide quote

I am confused about your instructions.  My interpretation is
that you wanted me to type two commands, as follows:

#1  cacls "c:\Documents and Settings\CWLee" > c:\test.txt

#2  notepad c:\test.txt

I did both of those, and reported the results.  The results
of #2 were:

(another screen opened which said:)

c:\Documents and Settings\CWLEE NT AUTHORITY\SYSTEM:F

(and then on the next line, but about half the way across
the screen:)

BUILTIN\administrators:F

So, if I have failed to understand your instructions I'm
very sorry.  Please send them again - or at least the part
that I failed to do.

Thanks.

========================

Show quoteHide quote

You did the right thing but I failed to understand your response. It tells
me that only the Administrator has access to the CWLee profile folder. This
is inappropriate and needs fixing.

Here we go:
1. Reboot the machine.
2. Log on as administrator
3. Click Start / Run
4. Type the three letters     cmd
5. Click the OK button
6. Type these three commands and press Enter after each of them:
  xcopy  /s /h /c /d  "c:\Documents and Settings\CWLee\*.*"  "C:\Documents
and Settings\cwlee.System-3\"
  {Note: The above is a very long line that starts with [xcopy] and ends
with [-3\"].}
  cacls  "c:\Documents and Settings\cwlee" /e /t /g CWLee:F
  cacls  "c:\Documents and Settings\cwlee.System-3" /e /t /g CWLee:F
7. Reboot the machine.
8. Log on as CWLee.
9. Click Start / Run
10. Type the three letters     cmd
11. Click the OK button
12. Type this command and press Enter:
     set user
13. Report the value of "Userprofile".


Show quoteHide quote

(I sent this earlier, perhaps to the wrong address.  I'm
sending it again.)

I did what you said, as far as I could.

As I started to type the second command, I only got as far
as:

cacls

and then a long stream of lines of text flowed on the
screen, until it eventually stopped.  I then completed the
command, and another long stream of lines of text flowed.
When it stopped I entered the third command, and another
long stream of lines of text flowed.  (It may be that when I
was typing the second command that I accidently hit the
return key instead of the " key - I do make mistakes like
that now and then.  The " key is right next to the enter
key.)

I followed the rest of the steps, but I was unable to log in
as CWLee.  I received the very same messages that I reported
with my first post, repeated here, between the +++ symbols:

++++++++++++++++++++++++++++++

.... I get two error messages.  The first one counts down for
30 seconds or so, and is then replaced by the second one
which also counts down for 30 seconds, and then disappears.
Here are the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\ to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\.  Contact your network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile cannot be
loaded.  Contact your network administrator.

DETAIL - Access is denied.

++++++++++++++++++++++++++++++++

So, what is the next step?

Needless to say, I'm very appreciative of your efforts on my
behalf.

Thanks again.

==========================

Show quoteHide quote

Pegasus:  As I monitor this newsgroup I see the 13 messages
you and I have exchanged, plus, in the past couple of hours,
a listing of "1 not downloaded".  I don't know how I can
download that message, and I'm worried that it is your reply
to my message sent, per my computer, at 5:15 pm today.

If you have answered that post of mine, please either tell
me how to gain access to "not downloaded" messages, or
re-send your reply.

Many thanks.

==============================

Show quoteHide quote

I am aware that you're keen to resolve your problem and I'm happy to assist
you as far as possible. Sometimes there will be unavoidable delays because
we live in different time zones: At times I sleep while you're awake and
vice versa and at times I have other commitments. Continuing this discussion
by EMail is not really an option. Not only would it deprive other newsgroup
readers of the opportunity to see how you resolved your problem but it would
also bypass the valuable "peer review" facility of newsgroups. Anything I
write here is up to scrutiny and if I should issue some incorrect or
potentially damaging advice then one of my peers would point it out
immediately.

Let's summarise the current situation:
- You have an existing profile folder C:\Documents and Settings\cwlee
- Only an administrator has access to this folder. This is incorrect.
- You copied this profile folder to the folder C:\Documents and
Settings\cwlee.System-3
- You then set the correct permissions for the folder C:\Documents and
Settings\cwlee.System-3
- When logging on as cwlee, you still have permission problems.

There are a couple of inconsistencies here:
1. Since the folder C:\Documents and Settings\cwlee.System-3 exists,
    Windows should not access the folder C:\Documents and Settings\default
user -
    yet it does.
2. Since you set the correct permissions of the folder
    C:\Documents and Settings\cwlee.System-3, you should be able to log on
    without a problem.

Let's try and find out what's going on. To avoid typographical errors, I
want you to run the following commands in a batch file. Do this:
1. Reboot the machine.
2. Log on as administrator
3. Click Start / Run
4. Type this:  notepad c:\Lee.bat
5. Click the OK button
6. Allow a new file to be created.
7. Copy and paste the following lines into the notepad session.
    Do *not* retype them!
@echo off
set prof=C:\Documents and Settings\cwlee.System-3
set cryp=Application Data\Microsoft\CryptnetUrlCache
dir /ad  "%prof%\.." > c:\test.txt
echo Please wait . . .
for /F "delims=" %%a in ('dir /ad/b "%prof%"') do (
  echo Processing "%prof%\%%a"
  cacls "%prof%\%%a" >> c:\test.txt
)
cacls "%prof%\%cryp%" >> c:\test.txt
notepad c:\test.txt
8. Save & close the file.
9. Click Start / Run
10. Type the five letters   cwlee
11. Click the OK button.
12. Wait until the program has finished, then copy and paste what
      you see into your reply.

FYI: I'm posting this note at 4pm.


Show quoteHide quote

Good to hear from you again.  See my comments inserted into
your message, and preceded by +++ symbols.

+++ I agree and understand completely.  I did not mean to be
inappropriate in my comments.  I am quite willing to work at
the proper pace - I was just worried that communication had
been broken off, inadvertantly, due to "not downloaded"
messages.  (My system still shows 1 such message.)

+++ Again, I agree completely.  I was not trying to avoid
working through the newsgroup - just worried that you had
sent me a message which I was not able to receive.

+++ Yes, I believe you have correctly summarized the
situation, with a more technical vocabulary than I would
use.

Show quoteHide quote+++ As I review what you suggest I see two problems to
discuss with you first.  First, the desktop computer that
has the problem we have been discussing is not online.  I
have a second desktop computer, 2 feet away, which I use for
online activities.  Thus I can't copy and paste something
directly from your email, which I read on my online
computer, into the notepad of the computer with the problem.

+++ I can copy onto a disk from one machine, and place that
disk on the other machine, and then copy and paste.

+++ The second problem (#2) is being sure that I have copied
EXACTLY what you want me to copy.  There may be line breaks
and/orspaces inserted into what you typed and what my
machine sees, due to different margins, etc.  Should I worry
about that?

+++ Just to be safe, please confirm that the first item to
be copied is the symbol @ and the last one is t     Do I
have that correct?  I have also shown it below between lines
of ### symbols, to ensure that we are talking about exactly
the same text.

+++ When you have suggested this before, I have used the
"Restart" function.  Perhaps I should have been turning the
machine off completely, and then after a minute or so
turning it back on?

##############################

###########################

+++ My machine shows it was received here at 7:02am.  Sounds
like you are in NZ, Australia - or one of those time zones.
I'm in Los Angeles, California.

+++ Again, I'm very comfortable working with you via the
newsgroup, and am not rushing you.  I can't always respond
immediately either.

+++ Best regards.

============================
Show quoteHide quote

See below - ***.

Show quoteHide quote*** If you mean "flash disk", fine. If you mean "floppy disk" then
*** it's time to move into the new century and get a flash disk or
*** two. It's also time to network both PCs.

*** Yes, but I deliberatly kept my lines short in order to avoid
*** this issue.

*** Yes, you do.

*** Restarting is sufficient.
Show quoteHide quote*** Australia is where I was two years ago. You need to add
*** 9 hours from your time to get Central European time. You
*** won't hear much from me after 3pm your time.

*** No worries, as they say in Oz.

Show quoteHide quote

You wrote:

*** If you mean "flash disk", fine. If you mean "floppy
disk" then
*** it's time to move into the new century and get a flash
disk or
*** two.

Is a flash disk the same as what my friends call a memory
stick?  Plugs into a USB socket, and it about the size of a
cigarette.  I have a few of those, and I do use them for
backup and transfer of data between computers and to
friends' computers.

*** It's also time to network both PCs.

Let's work on one problem at a time.  :-)

Thanks.

I'll try what I think you mean as a flash disk - and what I
call a memory stick.  Will report the results to you here.

=============================


Show quoteHide quote

I copied the command you sent, and used it as you
instructed.

Here is how that command looks, between the ### lines, as
copied from your email and as pasted into the notepad
session:

###################################

@echo off
set prof=C:\Documents and Settings\cwlee.System-3
set cryp=Application Data\Microsoft\CryptnetUrlCache
dir /ad  "%prof%\.." > c:\test.txt
echo Please wait . . .
for /F "delims=" %%a in ('dir /ad/b "%prof%"') do (
  echo Processing "%prof%\%%a"
  cacls "%prof%\%%a" >> c:\test.txt
)
cacls "%prof%\%cryp%" >> c:\test.txt
notepad c:\test.txt

##################################

Anyway, after I clicked the OK button in your step 11. here
is what came up on a box:

Cannot find the file 'cwlee' (or one of its components).
Make sure the path and filename are correct and that all
required libraries are available.

So, I await your next set of instructions.

Let me share a bit more of my goals and thinking with
respect to this problem.

I'm not locked into any particular account names, either of
the Administrator or of me as a user.  What I want very much
to retrieve are the various preferences, settings, and style
changes I had accumulated with my user account.  Those
included changed icons, some icons removed from the desktop,
and other cosmetic items.  More importantly, there were also
preferences, settings, and style changes incorporated into
my use of Word and Excel, as well as all my internet
connection settings so that I could use (occasionally)
Outlook Express for email, and Internet Explorer for web
access.  It would be fine with me if all those could be
retrieved and made available on the Administrator account,
or on some user account of whatever name, or both.

Before losing access to my user account I did, about once a
month, connect to the internet in order to retrieve any
updates for Windows 2000pro, and to update my AV program,
Avast.  That access was usually for only 30 minutes at a
time, and the rest of the time I operated offline, with 99%
of my usage being Word and Excel.  (My normal email and web
activities I do on my other computer.)

Before losing access to my user account I did, also, have my
two computers linked by cable so that each could access the
other.  I'm pretty sure I can reestablish that once I regain
the full use of my user account.

Anyway, I really and truly appreciate the time and effort
you have expended trying to understand my situation, and
remedy it.

================================

Show quoteHide quote

Sorry, Step 10 should read:
10. Type this:   c:\cwlee.bat
so that it is in agreement with Step 4:
4. Type this:  notepad c:\Lee.bat

The only way to retrieve your various settings is to restore access to your
profile.


Show quoteHide quote

Are you sure, since   c:\cwlee.bat     is not, to my way of
thinking, "in agreement with"   c:\Lee.bat

I'm only gently questioning this, and will do it however you
say.

Thanks.

====================

Show quoteHide quote

Yes, c:\Lee.bat is the batch file you created and it is the batch file you
need to run.

Show quoteHide quote

I received the same error message as before, except that it
"Cannot find the file 'c:\cwlee.bat" ... "

Could this be because step #4 is still not in agreement with
step #10?

Step #4 uses:        c:\Lee.bat
Step #10 uses:      c:\cwlee.bat

Thanks.

======================

Show quoteHide quote

Instead of quibbling over spelling details, let's deal with this tiny issue
in an overall context: Whatever the name of the file created in Step 4, this
is the one you must run. You can do it via the Run box, via Explorer or via
the Command Prompt. Windows Explorer might be your best method because it is
a GUI environment where you can see what's there.


Show quoteHide quote

I followed your original set of 12 instructions, changing
#10 to show the same wording after the c:\    in both cases
now being    Lee.bat

This time the process seemed to proceed, and I have shown
below, between lines of ^^^ symbols, what came up on
Notepad.  (It looked much neater, and easier to read, on my
wider screen than it does below, because of the narrower
margins here.)

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Volume in drive C is Local Disk
Volume Serial Number is 044C-7A08

Directory of C:\Documents and Settings

06/21/2009  02:38p      <DIR>          .
06/21/2009  02:38p      <DIR>          ..
04/10/2009  03:02a      <DIR>          Administrator
07/21/2005  08:20p      <DIR>          All Users
06/20/2009  07:12p      <DIR>          CWLEE
06/21/2009  02:29p      <DIR>          cwlee.System-3
07/21/2005  08:20p      <DIR>          Default User
               0 File(s)              0 bytes
               7 Dir(s)   6,915,694,592 bytes free
C:\Documents and Settings\cwlee.System-3\Application Data NT
AUTHORITY\SYSTEM:F
                                                          NT
AUTHORITY\SYSTEM:(OI)(CI)(IO)F
                                                          BUILTIN\Administrators:F
                                                          BUILTIN\Administrators:(OI)(CI)(IO)F
                                                          BUILTIN\Users:R
                                                          BUILTIN\Users:(OI)(CI)(IO)(special
access:)

                        GENERIC_READ

                        GENERIC_EXECUTE

                                                          BUILTIN\Power
Users:R
                                                          BUILTIN\Power
Users:(OI)(CI)(IO)(special access:)

                              GENERIC_READ

                              GENERIC_EXECUTE

                                                          Everyone:R
                                                          Everyone:(OI)(CI)(IO)(special
access:)

                   GENERIC_READ

                   GENERIC_EXECUTE

                                                          SYSTEM-3\cwlee:(OI)(CI)F

C:\Documents and Settings\cwlee.System-3\Cookies NT
AUTHORITY\SYSTEM:F
                                                 NT
AUTHORITY\SYSTEM:(OI)(CI)(IO)F
                                                 BUILTIN\Administrators:F
                                                 BUILTIN\Administrators:(OI)(CI)(IO)F
                                                 BUILTIN\Users:R
                                                 BUILTIN\Users:(OI)(CI)(IO)(special
access:)

               GENERIC_READ

               GENERIC_EXECUTE

                                                 BUILTIN\Power
Users:R
                                                 BUILTIN\Power
Users:(OI)(CI)(IO)(special access:)

                     GENERIC_READ

                     GENERIC_EXECUTE

                                                 Everyone:R
                                                 Everyone:(OI)(CI)(IO)(special
access:)

          GENERIC_READ

          GENERIC_EXECUTE

                                                 SYSTEM-3\cwlee:(OI)(CI)F

C:\Documents and Settings\cwlee.System-3\Desktop NT
AUTHORITY\SYSTEM:F
                                                 NT
AUTHORITY\SYSTEM:(OI)(CI)(IO)F
                                                 BUILTIN\Administrators:F
                                                 BUILTIN\Administrators:(OI)(CI)(IO)F
                                                 BUILTIN\Users:R
                                                 BUILTIN\Users:(OI)(CI)(IO)(special
access:)

               GENERIC_READ

               GENERIC_EXECUTE

                                                 BUILTIN\Power
Users:R
                                                 BUILTIN\Power
Users:(OI)(CI)(IO)(special access:)

                     GENERIC_READ

                     GENERIC_EXECUTE

                                                 Everyone:R
                                                 Everyone:(OI)(CI)(IO)(special
access:)

          GENERIC_READ

          GENERIC_EXECUTE

                                                 SYSTEM-3\cwlee:(OI)(CI)F

C:\Documents and Settings\cwlee.System-3\Favorites NT
AUTHORITY\SYSTEM:F
                                                   NT
AUTHORITY\SYSTEM:(OI)(CI)(IO)F
                                                   BUILTIN\Administrators:F
                                                   BUILTIN\Administrators:(OI)(CI)(IO)F
                                                   BUILTIN\Users:R
                                                   BUILTIN\Users:(OI)(CI)(IO)(special
access:)

                 GENERIC_READ

                 GENERIC_EXECUTE

                                                   BUILTIN\Power
Users:R
                                                   BUILTIN\Power
Users:(OI)(CI)(IO)(special access:)

                       GENERIC_READ

                       GENERIC_EXECUTE

                                                   Everyone:R
                                                   Everyone:(OI)(CI)(IO)(special
access:)

            GENERIC_READ

            GENERIC_EXECUTE

                                                   SYSTEM-3\cwlee:(OI)(CI)F

C:\Documents and Settings\cwlee.System-3\Local Settings NT
AUTHORITY\SYSTEM:F
                                                        NT
AUTHORITY\SYSTEM:(OI)(CI)(IO)F
                                                        BUILTIN\Administrators:F
                                                        BUILTIN\Administrators:(OI)(CI)(IO)F
                                                        BUILTIN\Users:R
                                                        BUILTIN\Users:(OI)(CI)(IO)(special
access:)

                      GENERIC_READ

                      GENERIC_EXECUTE

                                                        BUILTIN\Power
Users:R
                                                        BUILTIN\Power
Users:(OI)(CI)(IO)(special access:)

                            GENERIC_READ

                            GENERIC_EXECUTE

                                                        Everyone:R
                                                        Everyone:(OI)(CI)(IO)(special
access:)

                 GENERIC_READ

                 GENERIC_EXECUTE

                                                        SYSTEM-3\cwlee:(OI)(CI)F

C:\Documents and Settings\cwlee.System-3\NetHood NT
AUTHORITY\SYSTEM:F
                                                 NT
AUTHORITY\SYSTEM:(OI)(CI)(IO)F
                                                 BUILTIN\Administrators:F
                                                 BUILTIN\Administrators:(OI)(CI)(IO)F
                                                 BUILTIN\Users:R
                                                 BUILTIN\Users:(OI)(CI)(IO)(special
access:)

               GENERIC_READ

               GENERIC_EXECUTE

                                                 BUILTIN\Power
Users:R
                                                 BUILTIN\Power
Users:(OI)(CI)(IO)(special access:)

                     GENERIC_READ

                     GENERIC_EXECUTE

                                                 Everyone:R
                                                 Everyone:(OI)(CI)(IO)(special
access:)

          GENERIC_READ

          GENERIC_EXECUTE

                                                 SYSTEM-3\cwlee:(OI)(CI)F

C:\Documents and Settings\cwlee.System-3\Recent NT
AUTHORITY\SYSTEM:F
                                                NT
AUTHORITY\SYSTEM:(OI)(CI)(IO)F
                                                BUILTIN\Administrators:F
                                                BUILTIN\Administrators:(OI)(CI)(IO)F
                                                BUILTIN\Users:R
                                                BUILTIN\Users:(OI)(CI)(IO)(special
access:)

              GENERIC_READ

              GENERIC_EXECUTE

                                                BUILTIN\Power
Users:R
                                                BUILTIN\Power
Users:(OI)(CI)(IO)(special access:)

                    GENERIC_READ

                    GENERIC_EXECUTE

                                                Everyone:R
                                                Everyone:(OI)(CI)(IO)(special
access:)

         GENERIC_READ

         GENERIC_EXECUTE

                                                SYSTEM-3\cwlee:(OI)(CI)F

C:\Documents and Settings\cwlee.System-3\SendTo NT
AUTHORITY\SYSTEM:F
                                                NT
AUTHORITY\SYSTEM:(OI)(CI)(IO)F
                                                BUILTIN\Administrators:F
                                                BUILTIN\Administrators:(OI)(CI)(IO)F
                                                BUILTIN\Users:R
                                                BUILTIN\Users:(OI)(CI)(IO)(special
access:)

              GENERIC_READ

              GENERIC_EXECUTE

                                                BUILTIN\Power
Users:R
                                                BUILTIN\Power
Users:(OI)(CI)(IO)(special access:)

                    GENERIC_READ

                    GENERIC_EXECUTE

                                                Everyone:R
                                                Everyone:(OI)(CI)(IO)(special
access:)

         GENERIC_READ

         GENERIC_EXECUTE

                                                SYSTEM-3\cwlee:(OI)(CI)F

C:\Documents and Settings\cwlee.System-3\Start Menu NT
AUTHORITY\SYSTEM:F
                                                    NT
AUTHORITY\SYSTEM:(OI)(CI)(IO)F
                                                    BUILTIN\Administrators:F
                                                    BUILTIN\Administrators:(OI)(CI)(IO)F
                                                    BUILTIN\Users:R
                                                    BUILTIN\Users:(OI)(CI)(IO)(special
access:)

                  GENERIC_READ

                  GENERIC_EXECUTE

                                                    BUILTIN\Power
Users:R
                                                    BUILTIN\Power
Users:(OI)(CI)(IO)(special access:)

                        GENERIC_READ

                        GENERIC_EXECUTE

                                                    Everyone:R
                                                    Everyone:(OI)(CI)(IO)(special
access:)

             GENERIC_READ

             GENERIC_EXECUTE

                                                    SYSTEM-3\cwlee:(OI)(CI)F

C:\Documents and Settings\cwlee.System-3\Templates NT
AUTHORITY\SYSTEM:F
                                                   NT
AUTHORITY\SYSTEM:(OI)(CI)(IO)F
                                                   BUILTIN\Administrators:F
                                                   BUILTIN\Administrators:(OI)(CI)(IO)F
                                                   BUILTIN\Users:R
                                                   BUILTIN\Users:(OI)(CI)(IO)(special
access:)

                 GENERIC_READ

                 GENERIC_EXECUTE

                                                   BUILTIN\Power
Users:R
                                                   BUILTIN\Power
Users:(OI)(CI)(IO)(special access:)

                       GENERIC_READ

                       GENERIC_EXECUTE

                                                   Everyone:R
                                                   Everyone:(OI)(CI)(IO)(special
access:)

            GENERIC_READ

            GENERIC_EXECUTE

                                                   SYSTEM-3\cwlee:(OI)(CI)F

C:\Documents and Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache NT AUTHORITY\SYSTEM:F

                         NT AUTHORITY\SYSTEM:(OI)(CI)(IO)F

                         BUILTIN\Administrators:F

                         BUILTIN\Administrators:(OI)(CI)(IO)F

                         BUILTIN\Users:R

                         BUILTIN\Users:(OI)(CI)(IO)(special
access:)

                                                   GENERIC_READ

                                                   GENERIC_EXECUTE


                         BUILTIN\Power Users:R

                         BUILTIN\Power
Users:(OI)(CI)(IO)(special access:)

                                                         GENERIC_READ

                                                         GENERIC_EXECUTE


                         Everyone:R

                         Everyone:(OI)(CI)(IO)(special
access:)

                                              GENERIC_READ

                                              GENERIC_EXECUTE


                         SYSTEM-3\cwlee:(OI)(CI)F


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

I don't know if you also want to see what appeared on the
"black screen", but it was as follows, between lines of +++
symbols.

+++++++++++++++++++++++++++++++++++

Please wait . . .
Processing "C:\Documents and
Settings\cwlee.System-3\Application Data"
Processing "C:\Documents and
Settings\cwlee.System-3\Cookies"
Processing "C:\Documents and
Settings\cwlee.System-3\Desktop"
Processing "C:\Documents and
Settings\cwlee.System-3\Favorites"
Processing "C:\Documents and Settings\cwlee.System-3\Local
Settings"
Processing "C:\Documents and
Settings\cwlee.System-3\NetHood"
Processing "C:\Documents and Settings\cwlee.System-3\Recent"
Processing "C:\Documents and Settings\cwlee.System-3\SendTo"
Processing "C:\Documents and Settings\cwlee.System-3\Start
Menu"
Processing "C:\Documents and
Settings\cwlee.System-3\Templates"

+++++++++++++++++++++++++++++++++++

I hope this helps you.

Thanks again.

=================================

Show quoteHide quote

We're getting one step closer to our goal. Here is what your reply is
telling me:
- You have two relevant profile folders:
   * "c:\Documents and Settings\cwlee"
   * "c:\Documents and Settings\cwlee.System-3"
- "Users" (as opposed to "Administrators") have only read-access
   to these folders.
- My previous instructions to modify these permissions appear
   to have failed.

The next step consists of setting appropriate permissions once more,
this time with a batch file in order to avoid typographical errors.
Following the previously issued instructions, I would like you to
create the batch file c:\Lee2.bat. It should have the following lines:
@echo off
set prof=c:\Documents and Settings
set cryp=Application Data\Microsoft\CryptnetUrlCache
net user > c:\test.txt
cacls  "%prof%\cwlee" /e /t /r Users 1>>c:\test.txt 2>>&1
cacls  "%prof%\cwlee.System-3" /e /t /r Users 1>>c:\test.txt 2>>&1
cacls  "%prof%\cwlee" /e /t /g CWLee:F 1>>c:\test.txt 2>>&1
cacls  "%prof%\cwlee.System-3" /e /t /g CWLee:F 1>>c:\test.txt 2>>&1
cacls "%prof%\cwlee\%cryp%" >> c:\test.txt
cacls "%prof%\cwlee.System-3\%cryp%" >> c:\test.txt
notepad c:\test.txt

And here are the overall steps:
1. Reboot the machine.
2. Log on as Administrator.
3. Create c:\Lee2.bat
4. Run c:\Lee2.bat. It will show you the contents of c:\test.txt when
finished.
5. Paste some of the contents of c:\test.txt into your reply. Cut out the
repetitive stuff - I'm interested in the first few lines and the error
messages, if any.
6. Reboot the machine.
7. Log on as CWLee.
8. Click Start / Run
9. Type the three letters     cmd
10. Click the OK button
11. Type this command and press Enter:
      set user
12. Report the value of "Userprofile".

Show quoteHide quote

Summary:  I ran the new command, no error messages, and have
shown portions below, as you requested.  Was unable to log
on as CWLee, with an error message (shown below) similar to
before.

First part:  I ran the batch command, and the result was a
very long display - something like 300 pages.  I have shown
below, between lines of ### symbols, the first 20+ lines,
20+ lines from near the middle, and the final 20+ lines.
Those three portions are separated by lines of ^^^ symbols.

###############################

User accounts for \\SYSTEM-3

-------------------------------------------------------------------------------
administrator            cwlee                    Guest
The command completed successfully.

processed dir: c:\Documents and Settings\CWLEE
processed dir: c:\Documents and Settings\CWLEE\Application
Data
processed dir: c:\Documents and Settings\CWLEE\Cookies
processed dir: c:\Documents and Settings\CWLEE\Desktop
processed dir: c:\Documents and Settings\CWLEE\Favorites
processed dir: c:\Documents and Settings\CWLEE\Local
Settings
processed dir: c:\Documents and Settings\CWLEE\My Documents
processed dir: c:\Documents and Settings\CWLEE\NetHood
processed file: c:\Documents and Settings\CWLEE\normal.doc
processed file: c:\Documents and Settings\CWLEE\NTUSER.DAT
processed file: c:\Documents and
Settings\CWLEE\ntuser.dat.LOG
processed file: c:\Documents and Settings\CWLEE\ntuser.ini
processed file: c:\Documents and Settings\CWLEE\ntuser.pol
processed dir: c:\Documents and Settings\CWLEE\PrintHood
processed dir: c:\Documents and Settings\CWLEE\Recent
processed dir: c:\Documents and Settings\CWLEE\SendTo
processed dir: c:\Documents and Settings\CWLEE\Start Menu
processed dir: c:\Documents and Settings\CWLEE\Templates
processed dir: c:\Documents and Settings\CWLEE\Application
Data\ACD Systems
processed dir: c:\Documents and Settings\CWLEE\Application
Data\Active Disk
processed dir: c:\Documents and Settings\CWLEE\Application
Data\Adobe
processed file: c:\Documents and Settings\CWLEE\Application
Data\AdobeDLM.log

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

processed file: c:\Documents and
Settings\cwlee.System-3\Favorites\Links\T-Travel\Arrangements\Transportation\Z-Other\Greyhound
Lines, Inc..url
processed file: c:\Documents and
Settings\cwlee.System-3\Favorites\Links\T-Travel\Arrangements\Transportation\Z-Other\Olympic
Peninsula - Travel - Ferries.url
processed file: c:\Documents and
Settings\cwlee.System-3\Favorites\Links\T-Travel\Arrangements\Transportation\Z-Other\Provincial
Ferry Schedule.url
processed file: c:\Documents and
Settings\cwlee.System-3\Favorites\Links\T-Travel\Arrangements\Transportation\Z-Other\TripPlanner
- Your Trip.url
processed file: c:\Documents and
Settings\cwlee.System-3\Favorites\Links\T-Travel\Arrangements\Transportation\Z-Other\Welcome
Aboard BC Ferries.url
processed file: c:\Documents and
Settings\cwlee.System-3\Favorites\Links\T-Travel\Arrangements\Z-Other\Costa
Rica Tour.url
processed file: c:\Documents and
Settings\cwlee.System-3\Favorites\Links\T-Travel\Arrangements\Z-Other\Lindblad
Expeditions Contact Us.url
processed file: c:\Documents and
Settings\cwlee.System-3\Favorites\Links\T-Travel\Arrangements\Z-Other\Lindblad
Expeditions Expedition Reports Page.url
processed file: c:\Documents and
Settings\cwlee.System-3\Favorites\Links\T-Travel\Arrangements\Z-Other\The
Alaska-BC Whale Foundation.url
processed file: c:\Documents and
Settings\cwlee.System-3\Favorites\Links\T-Travel\Places\Embassy
of Papua New Guinea in the Americas.url

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

processed file: c:\Documents and
Settings\cwlee.System-3\Start
Menu\Programs\NetObjects\NetObjects Fusion 5.0 Readme.lnk
processed file: c:\Documents and
Settings\cwlee.System-3\Start
Menu\Programs\NetObjects\NetObjects Fusion 5.0.lnk
processed file: c:\Documents and
Settings\cwlee.System-3\Templates\amipro.sam
processed file: c:\Documents and
Settings\cwlee.System-3\Templates\lotus.wk4
processed file: c:\Documents and
Settings\cwlee.System-3\Templates\powerpnt.ppt
processed file: c:\Documents and
Settings\cwlee.System-3\Templates\presenta.shw
processed file: c:\Documents and
Settings\cwlee.System-3\Templates\quattro.wb2
processed file: c:\Documents and
Settings\cwlee.System-3\Templates\sndrec.wav
c:\Documents and Settings\cwlee\Application
Data\Microsoft\CryptnetUrlCache NT AUTHORITY\SYSTEM:F

                BUILTIN\Administrators:F

                SYSTEM-3\cwlee:(OI)(CI)F

c:\Documents and Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache NT AUTHORITY\SYSTEM:F

                         NT AUTHORITY\SYSTEM:(OI)(CI)(IO)F

                         BUILTIN\Administrators:F

                         BUILTIN\Administrators:(OI)(CI)(IO)F

                         BUILTIN\Power Users:R

###############################

When I restarted the computer, and tried to log on as CWLee,
I received the following 2 error messages:

#1:
"Windows cannot copy file C:\Documents and Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache to location
C:\Documents and Settings\cwlee.SYSTEM-3.000\Application
Data\Microsoft\CryptnetUrlCache\
Contact your network administrator.

DETAIL - Access is denied.

#2:
Windows cannot log you on because the profile cannot be
loaded.  Contact your network administrator.

DETAIL - Access is denied.

OK, back to you, with my continuing thanks.

==========================

Show quoteHide quote

It appears that we're running round in circles, without making any real
progress. This is probably because I'm not aware of some peculiarity on your
machine. I see these options for you:
a) You live with the problem.
b) You reload Windows, allowing the disk to be formatted in the process.
c) You start a new thread in an attempt to attract some other respondent's
attention who may be able to resolve your problem.
c) You give me direct access to your machine so that I can see things with
my own eyes.

Option d) is conditional to the machine having access to the Internet. If
you're interested in discussing this option further, drop a line to
pegasus_***@yahoo.com.

Sorry for not being able to resolve this issue in the normal way.


Show quoteHide quote

"It appears that we're running round in circles, without
making any real progress. This is probably because I'm not
aware of some peculiarity on your machine."

Yes, it does seem that way - I'm very frustrated too.
Before I address the options you presented, I have a couple
of comments/questions which may help me, or you, or others
approach this situation.

A.  From the 300+ pages of stuff I read (only a small part
of which was sent to you, at your request), it appears that
the information about my preferences, icons, styles,
settings, etc. (I'll use the word "tastes" to refer to that
collection) are still stored on the computer.  Right?

B.  Assuming you agree with the above, the problem then
seems to be getting my user account (cwlee) to
access/recognize/incorporate those "tastes".  Right?

C.  Can you think of a way to "transfer" those "tastes"
either to the Administrator account, or to a newly created
user account with a new name?

D.  Are there any sharing options/permissions anywhere which
the Administrator account has access to which would allow
access to those "tastes"?

Any other brief exposition of the situation that you can
provide to me?  I'm thinking of a description that I might
use with someone much more technically competent than I am -
someone who might try a fresh approach.  Also if you could
describe in a general way what approaches you tried, and
why/how they failed, it might help another person solve the
mystery.

You wrote:

"I see these options for you:
     a) You live with the problem.
     b) You reload Windows, allowing the disk to
          be formatted in the process.
     c) You start a new thread in an attempt to attract
          some other respondent's attention who may
          be able to resolve your problem.
     d) You give me direct access to your machine
          so that I can see things with my own eyes."

First, in comparing options a) and b), I assume that with b)
I would lose all the "tastes"-related information, all the
other software that I've added over the years, and all the
updates to the OS and other software incorporated over the
years.  I would be, basically, starting out with a clean
slate.  Between those two options, it seems best to me to go
with a), in case someday a way is found to reestablish my
user account with all of its "tastes".

With respect to option c), I don't think I'll find someone
else of your calibre and standing in a newsgroup who would
want to take on this problem.  The fact that there have been
no other suggestions or contributions posted in the
newsgroup reinforces that belief with me.

With respect to option d), you wrote:  "Option d) is
conditional to the machine having access to the Internet. If
you're interested in discussing this option further, drop a
line to pegasus_***@yahoo.com."

I shall email you, at that address, to talk about this some
more.

Lastly, you wrote:  "Sorry for not being able to resolve
this issue in the normal way."  We are both sorry that the
problem is still there; nevertheless I believe you went well
above and beyond the call of duty to assist me.  I'm very
thankful for your efforts.

Best regards.

===========================

Show quoteHide quote

*** See below.

<snip>
*** This involves editing the registry, which I'm reluctant
*** to do in view of your limited PC experience.
*** The only requirement is to set appropriate permissions
*** for the CWLee profile folder. In the hands of an experienced
*** person this takes less than two minutes.
Show quoteHide quote*** There are probably two reasons for this:
*** a) These days there is little traffic in Win2000 groups.
*** b) Other potential repondents, who no doubt follow this
***      thread, work along similar lines and have no desire
***      to duplicate my work. When prompted they might
***      step forward.
*** Thanks for the feedback.
Show quoteHide quote

Pegasus,

Possible new clues for you.  Using Windows Explorer, under
the C drive, Documents and Settings, there are these five
folders:

Administrator
All Users
CWLEE
cwlee.System-3
Default User

Most, but not all, of the next level folders under CWLEE and
cwlee.System-3 seem to be the same or very similar.

Hoping this brings you an Eureka! moment.  :-)

Show quote Hide quote Not really. What you observe is the result of the command
xcopy  /s /h /c /d  "c:\Documents and Settings\CWLee\*.*"  . . .
which you ran at my request many posts ago.

Here are my comments in response to the issues you raised in
the note you sent directly to me:

*** Access to the Internet is independent of the account.
*** You only need to duplicate most of the IP address
*** settings that you already have on your other PC.
*** EMail is not required.
*** Having a dial-up connection makes for a painfully
*** slow connection but it's not a show-stopper.
<snip>
*** You call the shots. If you have concerns about the
*** process then I recommend you postpone it until
*** until you're not under pressure and/or you ask a
*** computer-savvy friend to assist you. Keep in mind
*** that to resolve this problem would take him less
*** than two minutes.

Pegasus,

Thanks again for your continuing assistance.

You wrote, in your most recent two posts, that:

"The only requirement is to set appropriate permissions for
the CWLee profile folder. In the hands of an experienced
person this takes less than two minutes."

(and)

"you ask a computer-savvy friend to assist you. Keep in mind
that to resolve this problem would take him less than two
minutes."

Do I understand that what you mention above involves
"editing the registry" which you are "reluctant to do in
view of your limited PC experience."?

If you can recommend a good book on the subject, perhaps
I'll find that book and take it with me on my upcoming trip.
Maybe I can learn whatever it takes to use this two minute
approach to fixing the problem.

Thanks again.

=============================

Show quoteHide quote

Further to my post of 30+ minutes ago, and I don't know if
this is significant or not, but at the end of the screen
which provided the information I presented for Option b, the
final line read:

-- More  --

I just now clicked, and another "Directory of c:\documents
and settings\    came up, this time with "Default User"
after the \.

Sorry I overlooked that earlier.

=======================================

Show quoteHide quote

I was wondering what had happened to the "Default User" folder. Thanks for
the update - my most recent recommendation still stands.


Show quoteHide quote

*** See below.

Show quoteHide quote*** No, permissions are set at a file/folder level, not in the registry.
*** Terribly sorry but I can't. Most of what I know I learnt
*** by various means other than books:
*** - Training courses
*** - From colleagues.
*** - "On the job" training.
*** I even wonder if it is worth your while trying to acquire
*** these skills. They are a system administrator's skill and
*** a home user would need them very rarely - which means
*** that he would forget them quickly due to lack of practice.
*** Just because I could fix your problem in two minutes does
*** not mean that you could learn these skills in two minutes . . .
***
*** If you still wish to go ahead, start a new thread in this
*** newsgroup and crosspost it to microsoft.public.windowsxp.general.
*** You could choose a subject such as "Basics of NTFS permissions
*** and how to set them".

*** You're welcome.

" ... permissions are set at a file/folder level, not in the
registry."

Are those what you later refer to in your phrase "Basics of
NTFS permissions ... "?

Are those permissions all set in various screens that are
available to me, if I can find them, deep under headings
like tools, properties, options, etc?  If so, after logging
on as Administrator, what programs would I open to start
searching for those screens?

You suggest crossposting the proposed new thread to
microsoft.public.windowsxp.general and I wonder if readers
there would question why I'm posting a Windows-2000
question, since the title of the newsgroup implies it is for
Windows-XP.  While I can certainly handle nasty comments
directed to me, I'd rather not offend people by violating
the norms.

While I'll be able to access my email while traveling, I
have not yet found a way to check newsgroups from public
computers, so I'll wait until I return to post the new
thread.  In the meantime I'll do a search on the topic of
"Setting NTFS permissions".

Thanks again.

==========================

Show quoteHide quote

Show quote Hide quote *** You can set them at a Command Prompt with
*** cacls.exe or in a GUI environment while in Windows
*** Explorer under the "Properties" of each folder.
*** Good point. Since NTFS issues are identical in the two
*** OSs, you can preempt such responses by saying "I'm
*** crossposting my query in a WinXP newsgroup in the
*** hope of attracting more replies".
Show quoteHide quote

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