Blue Screen of Death after Update rollup 1 for SP 4 on IBM server

22 Jul 2005 2:37 PM

Jesper DK

After i Updated my xSeries IBM 230 server with Rollup 1 for SP 4, when it
rebooted it came with the well known blue screen. I was not able to boot up
in any mode (promt or anything). So im not able to uninstall the rollup
again. Is there any way i can undo the damage when i cant boot up the system.

22 Jul 2005 4:22 PM

Emmers Presson [MSFT]

Yes.
Boot into recovery console with the Windows 2000, WIndows XP or Windows
Server 2003 CD. Here are some references:

229716 Description of the Windows 2000 Recovery Console
http://support.microsoft.com/?id=229716

307654 How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/?id=307654

NOTE: You will need to know your local Administrator password (or the
Directory Services Restore Mode password for a DC) and you will probably
need a floppy disk with your mass storage controller driver. Here is a
reference:

220845 Adding Third-Party or Updated Driver During Windows Setup
http://support.microsoft.com/?id=220845

Once you get to a command prompt in Recovery Console, follow these steps:

1) Boot into recovery console. (redundant)2) Navigate to
c:\winnt\system32\drivers directory.3) Ren scsiport.sys scsiport.urp.4)
Navigate to the c:\winnt\$ntupdaterolluppackuninstall$ directory.5) copy
scsiport.sys c:\winnt\system32\drivers.6) Reboot into windows. 7) Call
Microsoft Technical Support and open a non-fee case and request the
yet-unpublished hotfix kb9043748) Install the hotfix 904374 and reboot and
make sure everything is working fine.

--
Emmers Presson [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

Show quoteHide quote

"Jesper DK" <Jespe***@discussions.microsoft.com> wrote in message
news:478C3144-8645-42E2-A726-1A7644576975@microsoft.com...
> After i Updated my xSeries IBM 230 server with Rollup 1 for SP 4, when it
> rebooted it came with the well known blue screen. I was not able to boot
> up
> in any mode (promt or anything). So im not able to uninstall the rollup
> again. Is there any way i can undo the damage when i cant boot up the
> system.

25 Jul 2005 12:57 AM

Svend

Jesper,

I suspect that by now you've gone down the server recovery road so I'm
probably no help.

I posted on this topic earlier, trying to beat up some awareness...
http://support.microsoft.com/newsgroups/newsReader.aspx?dg=microsoft.public.win2000.general&mid=bcb26a69-35c3-4804-8f44-1c4e6fcc4c42

Does this sound related?

Svend.

Show quoteHide quote

"Emmers Presson [MSFT]" wrote:

> Yes.
> Boot into recovery console with the Windows 2000, WIndows XP or Windows
> Server 2003 CD. Here are some references:
>
> 229716 Description of the Windows 2000 Recovery Console
> http://support.microsoft.com/?id=229716
>
> 307654 How to install and use the Recovery Console in Windows XP
> http://support.microsoft.com/?id=307654
>
> NOTE: You will need to know your local Administrator password (or the
> Directory Services Restore Mode password for a DC) and you will probably
> need a floppy disk with your mass storage controller driver. Here is a
> reference:
>
> 220845 Adding Third-Party or Updated Driver During Windows Setup
> http://support.microsoft.com/?id=220845
>
> Once you get to a command prompt in Recovery Console, follow these steps:
>
> 1) Boot into recovery console. (redundant)2) Navigate to
> c:\winnt\system32\drivers directory.3) Ren scsiport.sys scsiport.urp.4)
> Navigate to the c:\winnt\$ntupdaterolluppackuninstall$ directory.5) copy
> scsiport.sys c:\winnt\system32\drivers.6) Reboot into windows. 7) Call
> Microsoft Technical Support and open a non-fee case and request the
> yet-unpublished hotfix kb9043748) Install the hotfix 904374 and reboot and
> make sure everything is working fine.
> --
> Emmers Presson [MSFT]
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> "Jesper DK" <Jespe***@discussions.microsoft.com> wrote in message
> news:478C3144-8645-42E2-A726-1A7644576975@microsoft.com...
> > After i Updated my xSeries IBM 230 server with Rollup 1 for SP 4, when it
> > rebooted it came with the well known blue screen. I was not able to boot
> > up
> > in any mode (promt or anything). So im not able to uninstall the rollup
> > again. Is there any way i can undo the damage when i cant boot up the
> > system.
>
>
>